بيجيماي آيتيكيفا, Receptionist Cum Office Administrator

بيجيماي آيتيكيفا

Receptionist Cum Office Administrator

Steel company

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, English Philology
الخبرات
7 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 3 أشهر

Receptionist Cum Office Administrator في Steel company
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2018 إلى أغسطس 2021

 Greeting, welcoming and directing visitors to the appropriate person and department. Scheduling appointments.
 Answering, screening and forwarding incoming/outgoing phone calls, emails, cheque collections, payments and invoices.
 Making JAFZA gate passes for the company visitors.
 Identifying suitable vendors, negotiating and making monthly purchases for all administrative, pantry and stationary requirements.
 Visa issuance, visa renewals and visa cancellations in Dubai Trade (150 -200 staff)
 Renewing and insuring company cars (52 vehicles), working with car rental companies, tracking and paying vehicle fines.
 Managing and keeping up to date Mobile Business packages for company employees.
 Paying company bills: DEWA, Phone bills, Imdaad, Office Post Box, Property Insurance, ENOC bills, Salik… .
 Arranging promotional gift items for companies’ clients.
 Updating calendars, keeping records of employees leaves, travel, disciplinary documentations, separation.
 Managing the properties’ list, updating the tenancy contracts, working with leasing agencies.
 Receiving cheques from accounts for releasing. Issuing cheques to supplier/payee.
 Taking over the responsibilities of other HR Administrator in her absence.
 Working closely with IT team, being a contact point between IT team and the company, IT coordinating.
 Preparing monthly car lease reports, monthly rentals, salik, gasoline and fines.
 Updating the list of internal office directory.
 Arranging travel itineraries, visas, flight tickets and hotel bookings for executives.
 Preparing monthly (annual ticket for the employee’s).
 Preparing monthly attendance, overtime and deductions.
 Coordinate with the agencies, the medical insurance and claims for the employees.
 Coordinate the interview schedule (for applicants & interviewer).
 Preparing Salary Certificates.
 Set up the table with office supplies for newly hired employee.

Fashion consultant في Al Futtaim
  • الإمارات العربية المتحدة - دبي
  • يناير 2016 إلى سبتمبر 2018

 Welcoming customers. Introducing the brand.
 Keeping high grooming standards.
 Building sustainable relationship of trust through open and interactive communication to achieve customers satisfaction.
 Assisting the customers to find the right outfit.
 Making cross-selling and up-selling.
 Full knowledge of trend and fashion. Awareness of brand marketing, pricing, merchandising and positioning.
 Entering the clients’ details to the database, sending offer emails.
 Arranging the item’s alterations, dry clean services.
 Daily email correspondence with the head office.
 Achieving weekly and monthly target, tracking the last year target and sales vs the current year.
 Store to store transfers, receiving delivery, dispatching, making weekly, monthly and yearly sales reports.
 Making overnight inventories.
 Scheduling the working hours of the staff.
 Handling the office petty cash, purchasing stationery and grocery within the company’s budget.
 Cashier work, transactions ( exchange, refund, credit note…).

Senior specialist في SkyMobile tm "Beeline"
  • كيرجستان
  • مايو 2014 إلى نوفمبر 2015

 Cash and computer programs operations.
 Selling and marketing the company’s services, devices, Sim Cards, saving plans and consulting customers.
 Handling complaints, settling disputes, and resolving conflicts.
 Compiling, coding, categorizing, calculating, tabulating, auditing, and verifying information and data.
 Providing accurate, valid and complete information by using the right methods/ tools.
 Assisting Prepaid and Postpaid clients.
 Working with 1C and CRM softaware systems.
 Arranging the promotional events.
 Scheduling the working hours of the staff.
 Scheduling events, programs, and activities, as well as the work of the team.
 Developing constructive and cooperative working relationships with clients, encouraging and building mutual trust, respect, and cooperation among the team members.

الخلفية التعليمية

دبلوم, English Philology
  • في Issyk Kul State University
  • يوليو 2014
بكالوريوس, Comparative Education
  • في Adam Mickiewicz University
  • يوليو 2013

Specialties & Skills

Tour Operators
Staff Education
Hospitality Management
Customer Service
ACADEMIC
CONSULTING
MARKETING
MICROSOFT POWERPOINT
MICROSOFT WORKS
COMMUNICATION SKILLS
office administration

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس
الالمانية
مبتدئ
البولندية
متوسط
الروسية
متمرّس

العضويات

English Forum
  • Voluntier
  • September 2013

التدريب و الشهادات

Modern Teaching Techniques (تدريب)
معهد التدريب:
Student Support Resourse Center
تاريخ الدورة:
December 2011
المدة:
50 ساعة

الهوايات

  • Travelling,studying,skiing,skating,swimming
    During my student life, I particitated at all trainings,forums and events (have certificates, diplomas) For my love for travelling I applied and was admitted as an exchange Erasmus Mundus Student.