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Behram Basheer, Business Development Manager

Behram Basheer

Business Development Manager·Linnk Group Technology Consulting, Doha, Qatar.

Qatar

Master's degree, Master of Business Administration (MBA)

Work experience

Total years of experience: 14 years, 9 months

Business Development Manager

March 2021 - Present

Linnk Group Technology Consulting, Doha, Qatar.

Doha, Qatar

March 2021 - Present

 New business development, monitoring / nurturing key accounts.

 Researched potential customers, cold called 10-15 potential customers on a daily basis with a
closing rate of ~10%

 Opened new business accounts with tier 1 banks (including the largest bank in the Middle
East), consulting firms, leading telecom companies and governmental bodies in Qatar
meantime maintaining existing key accounts of the company.

 Extensive market research and cold calling lead to in-person meetings with high level
executives / decision makers in top banks of Qatar, governmental, semi-governmental firms and
brought in new business opportunities.

 Exploring different areas / departments of key accounts (mainly IT) and bringing in new
business opportunities.

 Maintaining steady flow of business from newly opened accounts and existing key accounts.

 Gained long term business commitments from assigned accounts and constantly exceeded /
achieved quarterly targets.

 Managing an extensive and active network of business, personal and professional contacts from
which business referrals, new business development and new customer acquisition
opportunities were received directly and indirectly.

 Ensuring efficient customer service is being provided by interacting with clients on a personal
level which in turn resulted in collaborative relationships at all levels including top level
management.

 Responding to customers / stakeholders’ communications, enquiries, claims, complaints etc.
personally and via email, telephone.

 Implements and maintains format, structure and preparation process of reports to submit to
manager, superiors and upper management.

 Single handedly managing end to end recruitment processes.
Company industry:
IT Services
Job role:
Sales

Business Development Manager

November 2014 - September 2022

Al-Hussaini Trading, Contracting and Services Est. Doha, Qatar.

Doha, Qatar

November 2014 - September 2022

Business Development, Handled key accounts (private, governmental and semi-governmental)
which are biggest names in Qatar.
 Kept updated on emerging market shifts, new products, program processes, competition, rules
and requirements.
 Oversaw quality control and project delivery.
 Managed internal and external communications.
 Oversaw procurement.
 Involved with HR activities, recruitments, training new employees.
Company industry:
Construction & Building
Job role:
Management

Sales Assistant

October 2013 - September 2014

Big Ben Souvenirs.

London, United Kingdom

October 2013 - September 2014

• Served over 100 customers per day.
• Maintained good relations with existing and new customers.
• Inventory responsibility, Visual merchandising.
• Handled supplier’s invoice and customer payments.
Company industry:
Trading & Commodity Trading
Job role:
Sales

Operations Executive

November 2012 - June 2013

AID Education Private Ltd

Kerala, India

November 2012 - June 2013

• Administration, Office coordination.
• Account management, Oversaw invoicing, book keeping and record keeping.
• Participated in local events, educational fairs etc. and attracted new potential clients.
• Liaising with partner institutions, external agencies, government departments and students.
Company industry:
Higher Education
Job role:
Administration

Customer Support Engineer

May 2011 - October 2012

Popular Computers Private Ltd

Kerala, India

May 2011 - October 2012

• Provided Technical issue solutions and network solutions.
• Identified and analyzed customer issues accurately and thereby improved first call resolution.
• Ran routine troubleshooting and supervised requested service order.
• Handled order entry, customer’s enquiries, complaints and claim processing.
Company industry:
Telecommunications
Job role:
Information Technology

Education

University Of Sunderland

September 2014

September 2014

Master's degree, Master of Business Administration (MBA)

United Kingdom

GPA (percentage): 80%

GPA (percentage): 80%

- Managing and leading people (HR). - Marketing. - International marketing. - International business environment. - Operations management. - Finance management. - Global corporate strategy. - Information management. - Engagement and Leadership Skills Training. - Confidence Building Techniques Training. - Problem Solving Training.
View attachment

Skills

Customer Relationship Management
Expert
Customer Relationship Management
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Customer Support
Expert
Customer Support
Expert
Account Management
Expert
Account Management
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Email
Expert
Email
Expert
Financial Management
Expert
Financial Management
Expert
Human Resources
Expert
Human Resources
Expert
Inventory Management
Expert
Inventory Management
Expert
Leadership
Expert
Leadership
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Accounts Management
Expert
Accounts Management
Expert
Team Building
Expert
Team Building
Expert
Problem Solving
Expert
Problem Solving
Expert
Event Management
Expert
Event Management
Expert
Calendaring
Expert
Calendaring
Expert
Foreign Languages
Expert
Foreign Languages
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Business Development
Expert
Business Development
Expert
Sales Promotion
Expert
Sales Promotion
Expert
Decision Making
Expert
Decision Making
Expert
Procurement
Expert
Procurement
Expert
Budgeting
Expert
Budgeting
Expert
Automotive
Expert
Automotive
Expert
Operations Management
Expert
Operations Management
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Major Accounts
Expert
Major Accounts
Expert
B2B Marketing
Expert
B2B Marketing
Expert
Corporate Communications
Expert
Corporate Communications
Expert
Business Acquisitions
Expert
Business Acquisitions
Expert
Corporate Counseling
Expert
Corporate Counseling
Expert
Key Account Management
Expert
Key Account Management
Expert
Client Acquisition
Expert
Client Acquisition
Expert
Deal Closure
Expert
Deal Closure
Expert
Target Oriented
Expert
Target Oriented
Expert
Client Handling
Expert
Client Handling
Expert
Adaptability
Expert
Adaptability
Expert
Customer Relations
Expert
Customer Relations
Expert
Service Management
Expert
Service Management
Expert
IELTS
Expert
IELTS
Expert
Scheduling
Expert
Scheduling
Expert
Project Planning
Expert
Project Planning
Expert
Negotiation
Expert
Negotiation
Expert
Lead Generation
Expert
Lead Generation
Expert
Identifying New Business Opportunities
Expert
Identifying New Business Opportunities
Expert
Acquisition Negotiations
Expert
Acquisition Negotiations
Expert
Communication Skills
Expert
Communication Skills
Expert
Client Relationship Building
Expert
Client Relationship Building
Expert
Flexibility
Expert
Flexibility
Expert
Strategic Assesment
Expert
Strategic Assesment
Expert
Result Oriented
Expert
Result Oriented
Expert
Virtual Teams
Expert
Virtual Teams
Expert
Cold Calling
Expert
Cold Calling
Expert
Technical Assistance
Expert
Technical Assistance
Expert
Office Management
Expert
Office Management
Expert
Selling Skills
Expert
Selling Skills
Expert
Delivery
Expert
Delivery
Expert
Customer Service
Expert
Customer Service
Expert
Records Management
Expert
Records Management
Expert
Administration
Expert
Administration
Expert
Office Coordination
Expert
Office Coordination
Expert
Corporate Sales
Expert
Corporate Sales
Expert
Handling Clients
Expert
Handling Clients
Expert
Setting Priorities
Expert
Setting Priorities
Expert
Managing People
Expert
Managing People
Expert
Administrative Assistance
Expert
Administrative Assistance
Expert
Invoicing
Expert
Invoicing
Expert
Organizational Skills
Expert
Organizational Skills
Expert
Quality Control
Expert
Quality Control
Expert
Account Management
Expert
Account Management
Expert
Telephone Skills
Expert
Telephone Skills
Expert
B2B Sales
Expert
B2B Sales
Expert
Specification
Expert
Specification
Expert
Sales
Expert
Sales
Expert
Automobiles
Expert
Automobiles
Expert
Networking
Expert
Networking
Expert
Marketing
Expert
Marketing
Expert
operation
Expert
operation
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
Hindi
Expert
Malayalam
Native Speaker
Tamil
Expert

Memberships

Automobile Association of South India.

Events Coordinator.

May 2009

Federation of Motorsports Clubs of India (FMSCI)

Sponsorship Administrator

March 2010

Team-BHP

Distinguished BHPian

October 2009

Training and Certifications

Certifications
IELTS
Apr 2013
Show credentials
Training
Problem Solving Training.
University of Sunderland, London Campus, London, UK.
Feb 2014
Show credentials
Confidence Building Techniques Training.
University of Sunderland, London Campus, London, UK.
Mar 2014
Show credentials
Engagement and Leadership Skills Training.
University of Sunderland, London Campus, London, UK.
Mar 2014
Show credentials

Hobbies

  • Watching Movies
  • Vintage Cars
  • Learning
  • Foreign Language Learning
  • Jogging
  • Reading
  • Swimming