Bela Palma, Procurement & Vendor Relations Manager

Bela Palma

Procurement & Vendor Relations Manager

United Aviation Services

البلد
البرتغال
التعليم
الثانوية العامة أو ما يعادلها, n/a
الخبرات
30 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :30 years, 3 أشهر

Procurement & Vendor Relations Manager في United Aviation Services
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2014 إلى نوفمبر 2016

• Responsible to develop, establish and maintain strategic supplier relationships to support the procurement objectives of UAS in the Ground Handling Services arena, including but not limited to Catering Services, Fuel and Anceillary GH Services
• Responsible to supervise autonomously or support the respective Line Manager as required in terms of commercial dispute & procurement initiatives ensuring cost saving programmes in his/her catecory of Spend
• To produce, analyze and provide suppliers performance feedback to Suppliers Performances Development manager highlighting issues and opportunities for cost savings, areas of improvement and best practice
• Responsible for negotiationg, managing, implemeting all agreements (GlobalRegional level /Central level) with Global Ground Handling suppliers, ensuring process improvements and cost savings within the Category of Spend
• Providing/updating all relevant departments with information regarding market dynamics, new T&C or pricing negotiated for approporate/ timely action. Reduction of Cost Of Sales in the assigned category

PA to the directors في Capital Foods Group
  • ملاوي
  • نوفمبر 2013 إلى مارس 2014

Liaising with Government Departments, attending meetings Drafting letters in Portuguese and English, Scrutinising contracts in Portuguese
and English Arranging of local and international flights, Booking of Accommodation, local
and international, for Directors, Management, Family and travel groups and
Keeping a record of all expenses related thereto. Local and international vehicle hire/ driven vehicles Preparation and updates of itineraries for Directors/Management and Family Arranging all family (and designated staff & business partners)
holidays/travels/medical Maintaining the Companies Asset Registers, General Administration Liaising with Managers on all General Administration Requirements Liaising with Service Providers, i.e. Security/ IT Maintenance, Mobile Networks Multi-national staff and client/supplier liaison

Executive Personal Assistant في Capital Foods Ltd
  • الهند
  • نوفمبر 2013 إلى فبراير 2014

01 November 2013 - 28 February 2014 Capital Foods Ltd, Executive Personal Assistant
Liaising with Government Departments, attending meetings
Drafting letters in Portuguese and English, Scrutinising contracts in Portuguese and English
Arranging of local and international flights, Booking of Accommodation, local and international, for Directors, Management, Family and travel groups and
Keeping a record of all expenses related thereto.
Local and international vehicle hire/ driven vehicles
Preparation and updates of itineraries for Directors/Management and Family
Arranging all family (and designated staff & business partners)
holidays/travels/medical
Maintaining the Companies Asset Registers, General Administration
Liaising with Managers on all General Administration Requirements
Liaising with Service Providers, i.e. Security/ IT Maintenance, Mobile Networks
Multi-national staff and client/supplier liaison

Director Handling & Commercial في Jetbase Lda
  • يوليو 2011 إلى يونيو 2013

Jul 2011 - 30 June 2013 Jetbase Lda, Director Handling & Commercial
Increased Jetbase Ground Handling National market share from 4% to 40% in 18
months
Client contract, third party services, suppliers, hotels, etc. negotiations.
Succeeded in securing several internation Ground Handling Agreements with International
Operators, such as Netjets, Vistajet and more
Succeeded in obtaining credit for company at several International Airports, Cape Verde and
São Tomé included.
Overall Jetbase gound handling management, quality and safety.
Elaboration of Ground Operations Manual, Safety Management System Manual
Station performances as well as competition statistcs, overall market quotas.
Faro station management - staff / schedules / clients / flight assistances

Director Handling & Commercial في Jetbase Lda
  • البرتغال
  • يونيو 2011 إلى يونيو 2013

Increased Jetbase Ground Handling National market share from 4% to 40% in 18
months
Client contract, third party services, suppliers, hotels, etc. negotiations. Succeeded in securing several internation Ground Handling Agreements with International Operators, such as Netjets, Vistajet and more
Succeeded in obtaining credit for company at several International Airports, Cape Verde and São Tomé included.
Overall Jetbase gound handling management, quality and safety. Elaboration of Ground Operations Manual, Safety Management System Manual Station performances as well as competition statistcs, overall market quotas.
Faro station management - staff / schedules / clients / flight assistances

Station Director Faro & Commercial في Omni Handling Lda
  • أكتوبر 2008 إلى يونيو 2011

October 2008 - 30 June 2011 Omni Handling Lda, Station Director Faro & Commercial
Groundforce One changed ownership as of 08 September 2008.
Responsible for the negotiations of Groundforce One contracts,
Ground Handling and/or Service Level Agreements.
Part of leadership team in lobbying to change the regulations for handling licences,
especially for Executive/Business Aviation. Have established good relationships with
ANA - Aeroportos de Portugal, SA and the INAC Portuguese Civil Aviation Authorities.

Station Director Faro & Commercial في Omni Handling Lda
  • البرتغال
  • سبتمبر 2008 إلى يونيو 2011

Groundforce One changed ownership as of 08 September 2008.
Responsible for the negotiations of Groundforce One contracts, Ground Handling and/or Service Level Agreements. Part of leadership team in lobbying to change the regulations for handling licences, especially for Executive/Business Aviation. Have established good relationships with ANA - Aeroportos de Portugal, SA and the INAC Portuguese Civil Aviation Authorities.

aka Groundforce Portugal, handling director في SPDH
  • فبراير 2006 إلى سبتمبر 2008

February 2006 - September 2008 SPDH aka Groundforce Portugal, handling director /

handling director / Station Manager Faro في SPDH aka Groundforce Portugal,
  • البرتغال
  • فبراير 2006 إلى سبتمبر 2008

Groundforce One started in Faro, February 2006. Ground Handling for Business Aviation and invoicing procedures were established and implemented for Groundforce/SPDH, as this was a very new venture.
Elaborated a Business Aviation Ground Handling Support Manual.
Responsible for invoicing / handling procedures at all Portuguese stations. Handling assistance initiated 06 weeks after the project started.
Responsible for the training of new staff members admitted to date, with the exception of the Lisbon station personnel.
Travelled frequently to EBACE and to the U.K./ Spain and USA, to promote Groundforce One and obtain new clients for the ONE network.
Worked 03 weeks Paris Le Bourget, at Aeroservices, a sister company of Omni Handling, running their FBO. Enough time to appreciate how things functioned in France.

Station Manager Faro في Groundforce One
  • فبراير 2006 إلى فبراير 2006

Station Manager Faro
Groundforce One started in Faro, February 2006.
Ground Handling for Business Aviation and invoicing procedures were established and implemented for Groundforce/SPDH, as this was a very new venture.
Elaborated a Business Aviation Ground Handling Support Manual.
Responsible for invoicing / handling procedures at all Portuguese stations.
Handling assistance initiated 06 weeks after the project started.
Responsible for the training of new staff members admitted to date, with the exception of the
Lisbon station personnel.
Travelled frequently to EBACE and to the U.K./ Spain and USA, to promote
Groundforce One and obtain new clients for the ONE network.
Worked 03 weeks Paris Le Bourget, at Aeroservices, a sister company of Omni
Handling, running their FBO. Enough time to appreciate how things functioned in
France.

Station Manager Faro في Servisair Portugal Lda,
  • البرتغال
  • مايو 1986 إلى يناير 2006

Obtaining new contracts, restructuring the ticketing sales desk, re-training of sales staff increased the sales results. Increased staff level and productivity by introducing polyvalence on a supervisory level as well increased training. Managing various airlines on a representation level as well as a handling service provider, including services provided to General/Business Aviation.
Managing Monarch Airline’s marketing objectives and publicity for the Portuguese market, during the two-year start-up of their scheduled services, all within an established budget. Managed and coordinated a team who provided diverse services, with diverse schedules whilst maintaining the staff rosters all within legal requirements.
Started in Servisair Portugal as a founding member First position held was that of Assistant Traffic Agent supervising Passenger / Traffic activities In 1987 did a 4 month spell on the ramp supervising the ramp activities. Participated in several station-training visits within Portugal and Spain during their start-up periods. In 1989 promoted to Senior traffic agent and Duty officer. By then already experienced in Airport slots coordination, flight planning, staff roistering, cargo handling/documents preparations, IATA PNL preparations etc In 2000 promoted to Station Manager Servisair Faro, leading a team of 17 people doing supervisory services only From March 2001, Passenger Handling developed in Faro from a team of 06 people and all the services diversified. This team grew to 43. By the time of my departure, my team consisted of 65 people, of which only 26 were on a permanent basis. All remaining members were on temporary contracts, full timers and part-timers.

Station Manager Faro في Servisair Portugal Lda
  • يناير 1986 إلى يناير 2006

1986 - Jan 2006 Servisair Portugal Lda, Station Manager Faro
Obtaining new contracts, restructuring the ticketing sales desk, re-training of sales
staff increased the sales results.
Increased staff level and productivity by introducing polyvalence on a supervisory level as well increased training.
Managing various airlines on a representation level as well as a handling service
provider, including services provided to General/Business Aviation.
Managing Monarch Airline's marketing objectives and publicity for the Portuguese
market, during the two-year start-up of their scheduled services, all within an established budget.
Managed and coordinated a team who provided diverse services, with diverse
schedules whilst maintaining the staff rosters all within legal requirements.
Started in Servisair Portugal as a founding member First position held was
that of Assistant Traffic Agent supervising Passenger / Traffic activities
In 1987 did a 4 month spell on the ramp supervising the ramp activities.
Participated in several station-training visits within Portugal and Spain during their start-up periods.

Station Manager Servisair Faro في IATA PNL
  • يناير 2000 إلى ديسمبر 2000

In 2000 promoted to Station Manager Servisair Faro, leading a team of 17
people doing supervisory services only
From March 2001, Passenger Handling developed in Faro from a team of 06
people and all the services diversified. This team grew to 43.
By the time of my departure, my team consisted of 65 people, of which
only 26 were on a permanent basis. All remaining members were on temporary contracts, full timers and part-timers.

Senior traffic agent and Duty officer
  • يناير 1989 إلى ديسمبر 1989

In 1989 promoted to Senior traffic agent and Duty officer. By then already
experienced in Airport slots coordination, flight planning, staff roistering,
cargo handling/documents preparations, IATA PNL preparations etc

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, n/a
  • في Escola Secundária Tomás Cabreira
  • يناير 1991
الثانوية العامة أو ما يعادلها, Natural Sciences
  • في Capricorn High School
  • ديسمبر 1985

Specialties & Skills

Public Relations
Problem Solving
Organizational Skills
Contract Negotiations
MS Office tools
AVIATION
CLIENTS
CONTRACTS
MARKETING
OF SALES
RESTRUCTURING
THE SALES
TRAINING
Excellent communication skills and telephone manner
ability to quickly establish rapport with clients and co-workers to build successful relationships
Excellent problem solving skills
Strong business and commercial acumen with a professional approach to work
communicate clearly and concisely with the ability to influence decision makers

اللغات

الأفركانية
متمرّس
الهولندية
متمرّس
الانجليزية
متمرّس
البرتغالية
متمرّس
الاسبانية
متمرّس

الهوايات

  • Reading, Hiking, writing