Sales executive
Umniah
Total years of experience :4 years, 1 Months
From August 2008 to July 2011
Sales Executive at Umniah Mobile Company. Amman-Jordan. Main responsibilities included:
Manage client relationship through all phases of the sales cycle.
Present presentations to the customer both verbally and written.
Be involved in stock control and management.
Giving advice and guidance on product selection to customers.
Working within established standards.
Keeping up to date with special promotions and putting up displays.
Answering queries from customers.
Responsible dealing with customer complaints.
Convey customer requirements to product management teams.
Being responsible for processing cash and card payments, and balancing cash registers with receipts.
Dealing with customer refunds.
Introducing a daily report about the achievement and problems to the supervisor
From August 2007 to July 2008
Sales Adviser at Jordan Telecommunication Group (Orange). Amman-Jordan. Main responsibilities included:
Give impartial advice to ensure customers purchase the right product.
Close sales using a consultative approach which advises customers on the range of products available and sells in the best fit for them.
Deliver and maintain a quality service at all time.
Handle both incoming sales calls and make outgoing sales calls.
Look after the customer relationship in pre sales for an effective handover to post sale.
EDUCATION Bachelor's degree of "Management Information Systems", July 2007, Al Zaytoonah University of Jordan, Amman-Jordan.