Senior Manager Distribution Systems
The William Carter Company
Total years of experience :8 years, 7 Months
Provided project vision, strategy, oversight, and system integration management for Distribution systems SDLC to support Omni-channel retail operations.
Standardized Distribution Systems and processes across all DC’s (both 3pl’s and Carter’s owned facilities) in North & South America, APAC & EMEA
Implemented RFID label technology (Avery Dennison) program for JcPenney, resulting in 40% reduction in shrink
Effectively managed both capital & expense budgets and resource allocation responsibilities (FTE’s, matrix, and contractors). Annual average Capex budget of ~$4.25m.
Established change management protocol for Distribution systems
• Designed SOX compliance for Distribution applications
• Other Enterprise projects:
o FlexPLM implementation
o Product Hierarchy re-classification
Implemented Manhattan Associates WMOS & Intelligrated (Warehouse Control System) WCS for 19 RDCs (Rapid Deployment Centers); (Receiving, Labor, BI, Order Fulfillment (multi- channel), Shipping, Inventory Synch, and Mechanized Conveyor System) throughout US & Canada.
Led cross functional/ Matrixed team on DC Process Improvement Project, focused on increasing system/ data integrity, internal audit & vendor compliance, visibility, accuracy, inventory throughput, and operational efficiencies
Deployed Computerized Maintenance Management System (CMMS) (AiM)/ SAP Implementation; ~$5m annual savings per facility
Effectively managed both capital & expense budgets and resource allocation responsibilities (FTE’s, matrix, and contractors). Average IT spend of ~$6m per facility.
Owned defect resolution meetings between matrixed groups (Business, Operations, Engineering, IT, external vendors) during go lives
Developed multi-site rollout plans for new functionality
Designed testing protocol and artifacts
o User Acceptance testing (UAT)
o Business Readiness Testing (BRT)
o Performance Testing
o System Requirement Documents (SRD)
o Systems External Specifications (SES)
Developed labels using Bartender software
Configured Test Director/ HP Quality Center to develop Test Plans, create and track defects