بلال محمد احمد الدويكات

Provide Technical support to ADSL, Wimax and Broadband services for individual customers.

* Provide Technical support to Fiber Optic and Leased lines Corporate customers.

* Provide superior customer support by analyzing, diagnosing and resolving problems and request within service level agreements.

* Consistently utilizes excellent listening, probing and analytical skills to identify customer’s technical issues for one-call resolution

* Successfully resolves the customer’s issue while keeping the best interests of the company and customer in mind

* Proactively communicates every opportunity to drive excellent service execution

* Proactively work to assist others in achieving the organization’s objective