Belal Mohammad Ahmad Al-Dwaikat

Customer Care & Technical Support à Zain

• Jordanie - Amman
• mars 2015 à septembre 2018

Provide Technical support to ADSL, Wimax and Broadband services for individual customers.

* Provide Technical support to Fiber Optic and Leased lines Corporate customers.

* Provide superior customer support by analyzing, diagnosing and resolving problems and request within service level agreements.

* Consistently utilizes excellent listening, probing and analytical skills to identify customer’s technical issues for one-call resolution

* Successfully resolves the customer’s issue while keeping the best interests of the company and customer in mind

* Proactively communicates every opportunity to drive excellent service execution

* Proactively work to assist others in achieving the organization’s objective

Social Media Team Member à Mada

• Jordanie - Amman
• février 2017 à septembre 2018

Data Entry à Engineering Office

• Jordanie - Zarqa
• novembre 2013 à janvier 2015

Cashier à Abu nafe Restaurant

• Jordanie - Zarqa
• juin 2013 à août 2013

Cashier à Arab Medical Center

• Jordanie - Amman
• avril 2012 à juin 2012

Bartender à Basel Al-Abed Office For Hotel Service's

• Jordanie - Amman
• mars 2011 à février 2012

Waiter à Basel Al-Abed Office For Hotel Service's

• Jordanie
• septembre 2009 à janvier 2011