Human Capital Business Partner
Danat Al Emarat Women & Children Hospital & HealthPlus Network of Specialty
Total years of experience :13 years, 9 Months
Centres -A Mubadala Health Partner
HC Strategy:
• Support the implementation of Human Capital strategic and operational goals and continuously monitor progress towards their achievement. Learning, Talent Management and Development:
• Collaborated with the Learning and Talent Development function to drive all initiatives including performance management cycle within the assigned asset to ensure effectiveness across each of the stages and timelines are met. Provided guidance and advice to stakeholders and caregivers on any matters related to performance management including but not limited to goal setting, mid-year reviews, year-end reviews, calibration, feedback, etc. Provide relevant data for calibration sessions to ensure that year-end reviews were conducted in a fair manner and in line with performance management policies and assessment criteria. Implementation of Learning Management System -Cornerstone Engagement & Culture: Support caregiver engagement activities within the assigned asset by introducing monthly newsletter across assets, launching the first Residency Program within Danat Al Emarat Hospital for Obstetrics and Gynecology Specialties. Total Rewards: Support the implementation of annual exercises such as salary reviews, promotions, and bonuses as per the defined guidelines. Provide recommendations and information to the CoE function to support eligible cases. HC Operations:
• Act as a first point of contact on matters related to HC operational matters including but not limited to HC policies and processes, code of conduct, grievances, etc.
• Manage and monitor caregivers attendance and leaves on a regular basis to reduce the number of unutilized leaves and unauthorized absences.
• Provide input for the development/enhancement of productivity monitoring systems to streamline workflow activities and maximize efficiency and effectiveness of caregivers operations.
• Review the payroll file thoroughly to ensure accuracy of data and incorporation of all changes applied. Exit Management:
• Support the offboarding process including but not limited to exit meetings, memos, reviewal and approval EOSB, and communication with the caregiver People Management:
• Assign responsibilities effectively in adherence with the organizational DoA and monitor the workflow of the function while maintaining high employee engagement and a motivated work environment.
• Drive opportunities for employees to suggest, participate and contribute to improvement, innovation and knowledge sharing initiatives.
• Supervise HCBP responsibilities of junior team members, motivating them to meet their goals and exceed expectations in delivering
their work, in line with MH Values
• Manage payroll for over 900 staff members, ensuring accuracy and timeliness.
• Oversee staff grievances management, including disciplinary actions and investigations.
• Foster maximum staff engagement through various activities and awards.
• Conduct probation reviews and liaise with Learning & Development for employee training.
• Prepare monthly KPI reports.
• Manage the exit process and offboarding of employees.
• Lead various audits and ensure legal compliance.
• Oversee daily operations of the HR department.
Centres -A Mubadala Health Partner
• Cornerstone LMS Implementation and Management: Oversee the successful implementation and launch of the Cornerstone LMS for the organization. Collaborate with IT and external vendors to configure the LMS to meet organizational requirements. Conduct user training and provide ongoing support to employees, managers, and trainers on utilizing the LMS effectively.
• Learning Program Delivery and Facilitation: Management of Mid-Year Performance Review, Performance Improvement Plans, Liaising with Corporate Learning & Development Team for various training courses cascaded to caregivers at asset level.
• Manage payroll for over 900 staff members, ensuring accuracy and timeliness.
• Oversee staff grievances management, including disciplinary actions and investigations.
• Conducted new-hire orientations
• Implemented HR policies and procedures organization wide.
• Conducted investigations on discrimination, harassment, and workplace violence.
• Prepared reports on HR status, movements, and miscellaneous data.
• Played a key role in JCI accreditation and Investors in People accreditation.
• Manage the exit process and offboarding of employees
• Assisting the HR Officer & HR Manager in auditing the employee files for Joint Commission of International Accreditation(JCIA) or as required.
• Managing all HR- related administrative activities such preparing salary certificates, NOCs, Transfer of salary certificates etc.. within the appropriate timeframes .
• Assisting with Dubai Healthcare City License Renewals for nursing & clinical staff.
• Updating the employee files on a regular basis.
• Assisting with on-boarding process such as following up with the recruitment team, employee file creation, creation of access cards, name badges and new employee orientation.
• To be familiar with the on-boarding Audio visual presentation and can handle/discuss some parts with regards to the Mediclinic City Hospital (MCH);Getting acquainted with the on-boarding documentation to be received from the recruitment team and preparing the employee files.;To be familiar with the MCH HR internal forms published in order to process and for employee requests.
• Following up with the Training Department for enrollment of new & existing employees for various trainings formulated / prescribed by the MCH Quality Control Department.
• To prepare Al Maktoum Medical Library (AMML) requirements, update staff who needs to be listed to obtain hard copies of the license
• To be acquainted with the DHCC float and processes to acquire and replenish
• Well acquainted with the terminologies for hospital and MCH as a whole that are vital in Human Resources
• Ensure that employee and department confidentiality is maintained; Coordinate with the respective units in a professional manner
• To obtain knowledge of the MCH Policies & Procedures for Human Resources and the Facility Management & Safety Department and use of MCH intranet.
• Built strong relationships with executives, HR team, and hiring managers.
• Reviewed resumes, interviewed candidates, and facilitated hiring processes.
• Handled administrative functions and assisted new hires throughout the onboarding process.
• Prepared legal paperwork, including pleadings, contracts, and briefs.
• Researched and interpreted laws and assisted with litigation support.
• Drafted agreements, contracts, and legal documents.
• Conveyance: - Drafting of Agreement for Sale, Wills, Power of Attorneys, Leave and License Agreements, Lease Deeds, Deed of Sales, and Various other Legal documents.
• Interacting with senior counsels and counsels in Courts as well as in conferences.
• Making appearances before the Hon’ble Mumbai High Court, Arbitrational Tribunals, and Appellate Tribunals.
• Conducting research on various types of laws
• Recruiting Trainees at various levels in the industry from various MBA colleges all over India.
• Conducting Interviews and negotiating pay packages with favorable candidates via video conferencing or telephonic or personal interviews.
• Preparing Appointment letters along with the decided pay packages of the recruited candidates.
• Preparing the recruited candidates personal dockets which were to be submitted according to the company policy.
• Achieving recruitment targets set by the company in the decided time period.
• Managed recruitment processes, counseled candidates, and assisted with HR administration.
• Planned and organized induction programs for new employees.
• Maintained employee records and handled HR documentation.