Key Account Manager
XSERV
Total years of experience :1 years, 10 Months
Achievements/Tasks
Break down customer's needs to guide them to the next stage (new request (by e-mail), credit note request, request for cancellation or postponement of a scheduled service...). Monitor the service until receipt of the Purchase Order and the duly signed Mission Order. Manage customer relations with sales, operations and accounting departments. Maintain business over the long term by renewing contracts and ensuring customer satisfaction.