Benjamin Burgonio

• Understands customers' diverse, specific personal and business needs and applying product knowledge to meet those needs.
• Prepares and delivers customer presentations, and demonstrations of the product, articulately and confidently.
• Negotiates the terms of an agreement and closing sales.
• Provides technical support to customers, often on a helpline, and give customers advice on all aspects of the installation and use of computer systems and networks, offering clear advice and solutions whenever possible.
• Advises on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas.
• Checks quantities of goods on display and in stock.
• Records sales and order information and sends copies to the sales office.
• Meets sales target set by managers and contributing to team targets.

• Answer telephones and transfer to appropriate staff member.
• Create and modify documents using Microsoft Office.
• Coordinate and maintain records for staff office space, phones, parking company credit cards and office keys.
• Set-up and coordinate meetings and conferences.
• Provide office orientation for new employees.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needs, supplies, placing and expediting orders for supplies and verifying receipt of supplies.