System and Network Engineer
Diwan of H.H the Crown Prince
Total years of experience :24 years, 5 Months
Design, install, and maintain network infrastructure, including switches, routers, firewalls, and wireless access points
•Implement and manage network security measures, including firewalls, VPN, and access control lists
•Having good Knowledge in configuring Routing protocols RIP V2, EIGRP, OSPF, BGP, Multicast, HSRP
•Subnetting, IP Addressing, NAT, Access Control Lists
•Switching VLAN, TRUNK, SVI, STP, RSTP, VTP, EtherChannel, Access port, Voice port
•Hands on with cisco switches 2960s, 3560G, 3750V2, 3750X, 3850, 4500, 9300, 9500, 6509-E
•Cisco Routers (800 series, 1700/1800 series, 2500/2600/2800/2900 series, 3600/3800 series)
•Providing Network Design as per draft requirements for the Layer-3 and Layer-2 networks.
•Installing Windows Servers 2012 R2, 2016, 2019, VMware ESXI 6.5, vSphere Vcenter, configuring initial settings like system updates, IP Address assignment, RAIDS based on system requirements.
•Server Hardware like DELL R720, R730, R740 rack server with IDRAC, HPE DL 380p Gen 8 rack server with ILO out of band management.
•Creating multiple virtual machines within Hyper-V and Esxi Hosts.
•Supervising the day-to-day operation of computer networks including hardware, software support and implementing data connectivity for LAN/WAN systems.
•Generating and maintaining up to date Project documents prior to project completion.
•Maintain up-to-date knowledge of emerging technologies and recommend new solutions to enhance network performance
•Sets productivity standards and goals; monitors daily/weekly/monthly progress and reports results to the IT Manager.
Managed the IT helpdesk, ensuring timely resolution of user issues.
Lead a team of technical support engineers in providing support to Users
Trained new technical support team members
Provided technical support to end-users for a range of software and hardware issues, including troubleshooting, problem identification, and resolution
Installed, configured, and maintained PCs, laptops, printers, and other peripherals Installing, configuring and maintaining Operating Systems, Application Software, Anti-Viruses and updates.
Installing, Troubleshooting and Maintaining Network Printers/scanner, Multifunctional printers and Local printers.
Configuring Security devices like NVR (Network Video Recorder) and security cameras
Planning and Configuring IP camera and IP telephone systems.
Assisted in the implementation and maintenance of the ministry's network infrastructure.
Resolved complex technical issues by researching and troubleshooting problems
Develop and delivered technical training to Users
Prepared and Maintained technical support materials and documentation
Installing and Configuring WIN XP, 2000, Vista, Windows 7, Win2003 Family Suites and Win 2008 Server.
Operating system upgrade, Also responsible for the day-to-day administrative functions like monitoring and maintenance of the in-house Local Area Network.
Configuring, Troubleshooting email accounts on MS Outlook and Outlook Express.
Maintenance of Network Printer, scanner and Local printer
Handling User Problems Remotely using MS-Net meeting and LogMe in
Network Monitoring and Troubleshooting the Network related Problems
Configuring and Installing ADSL Modem Router as wire and wireless routers.
Cat6 Cabling and crimping RJ45 and fixing face plates.
Troubleshooting Various Brands Of PC's and Laptops (DELL, IBM, SONY, HP Compaq, And ACER)
Responsible for hardware and software system configuration, installation, repair and maintenance of PCs, and printers.
Responsible for assembly and upgrades of IBM compatible Personal Computers, Hardware and software, Including LAN adapters, CD-ROM drives, Sound cards and other kinds of hardware devices.