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berihan shehab, Administration Secretary

berihan shehab

Administration Secretary

Alsayer Group - Lexus Showroom

Location
Kuwait
Education
Bachelor's degree, Faculty of Arts - English Department
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Administration Secretary at Alsayer Group - Lexus Showroom
  • Kuwait - Al Kuwait
  • My current job since July 2011

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Call Center Agent at OSN
  • Kuwait - Al Kuwait
  • October 2009 to July 2011
Viva at Viva Telecom
  • Kuwait
  • March 2010 to June 2011

Was working as customer services, handling phone calls, arranging customers daily dates

Administrator at Lowfat Lifetyle
  • Kuwait
  • July 2010 to October 2010
Officer at British Application Center
  • Kuwait
  • May 2009 to June 2010

Education

Bachelor's degree, Faculty of Arts - English Department
  • at Very Good
  • September 2008
Diploma, computer
  • at Computer Learning Centers - Kuwait University
  • September 2006

Specialties & Skills

Administration
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Secretarial
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Effective in multi-tasking and Highly -self motivated
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Working under stress and pressure
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Strong Computer skills(Microsoft Office)
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Good solving problems skills
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SAP
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typing
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office administration
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office management
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sales coordination
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translation
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office work
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teamwork
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Time Mangement
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Social Profiles

Facebook
Facebook
facebook.com/berihan shehab

Instagram
Instagram
instagram.com/berihan_6

Languages

English
Expert
Arabic
Expert

Training and Certifications

Excel Advance (Training)
Training Institute:
Al sayer Training Center
Execution Excellence (Training)
Training Institute:
Al sayer Training Center
Empact & Influence (Training)
Training Institute:
Al sayer Training Center
powerpoint Advance (Training)
Training Institute:
Alsayer Training Center
Date Attended:
May 2023
Microsoft Office (Certificate)
Word Advance (Training)
Training Institute:
Al sayer Training Center
Date Attended:
July 2022
Duration:
9 hours
E-learning Awareness (Training)
Training Institute:
Al sayer Training Center
The Customer Service Representative(CSR) (Training)
Training Institute:
Al sayer Training Center
Team and Customer Relationships (Training)
Training Institute:
Al sayer Training Center
support center Tools , Technologies and Matrics (Training)
Training Institute:
Al sayer Training Center
Communication Skills (Training)
Training Institute:
Al sayer Training center
customer Interactions (Training)
Training Institute:
Al sayer Training Center
conflict , stress , and Time Management (Training)
Training Institute:
Alsayer Training Center
Dealing with Irrational Customers and Escalating complaints (Training)
Training Institute:
Alsayer Training Center
SAP MM DEMO (Training)
Training Institute:
Alsayer Training Center
customer Service Processes and Procedures (Training)
Training Institute:
Alsayer Training center
solving Problems (Training)
Training Institute:
Alsayer Training center
customer orientation (Training)
Training Institute:
Alsayer Training center

Hobbies

  • swimming - Reading - Social Media