bernadeth torregosa, CUSTOMER SERVICE ASSISTANT

bernadeth torregosa

CUSTOMER SERVICE ASSISTANT

eppco/enoc

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, MANAGEMENT ACCOUNTING
Experience
18 years, 8 Months

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Work Experience

Total years of experience :18 years, 8 Months

CUSTOMER SERVICE ASSISTANT at eppco/enoc
  • United Arab Emirates - Dubai
  • My current job since July 2010

• Operates electronic cash registers and credit card terminal.
• Completes a shift change report at the end of the shift as directed by the store manager.
• Performs regular checks to maintain proper temperatures for all store equipment.
• Analyzes inventory responds to sales forecasting needs and order products for assign categories
• Do the proper merchandising and display the product to following the first in first out method.

CUSTOMER SERVICE ASSISTANT at Emirates National Oil Company
  • United Arab Emirates
  • July 2010 to August 2012

CUSTOMER SERVICE ASSISTANT
Emirates National Oil Company
Dubai, UAE
July 17, 2010 till present
Job Description and responsibilities: • Responsible in providing 100% customer satisfaction as per company standards.
• Operates electronic cash registers and credit card terminal.
• Completes a shift change report at the end of the shift as directed by the store manager.
• Performs regular checks to maintain proper temperatures for all store equipment.
• Analyzes inventory responds to sales forecasting needs and order products for assign categories
• Do the proper merchandising and display the product to following the first in first out method.

Work experience 2
Accounting Clerk
WHITE ROSE MARKETING
Cebu City, Philippines
Job Description and responsibilities: • Monitoring bank draft account and overdue check.
• Preparing the monthly financial statement.
• Knowledge in banking procedure.
• Handling cash and check Transaction.
• Make a voucher of all stock purchase and expenses.
• Encode the deliveries and conduct monthly inventory.


Work experience 3
Branch Supervisor
CAMILE GENERAL MERCHANDISE
Argao, Cebu, Philippines
Job Description and responsibilities: • Controlling the stock.
• Manage and supervise people.
• Making daily and monthly reports.
• Responsible for handling monthly inventory.
• Receiving delivery and responsible for encoding the stock into the system.

Current Position
CUSTOMER SERVICE ASSISTANT
Emirates National Oil Company
Dubai, UAE
July 17, 2010 till present
Training Record
EPPCO/ENOC TRAINING PROGRAM w/ Certificates

ACCOUNTING CLERK at WR MARKETING
  • Philippines
  • April 2008 to July 2010

BANKING

ACCOUNTING CLERK at WR MARKETING
  • Philippines
  • April 2008 to July 2010

• Preparing the monthly financial statement.
• Knowledge in banking procedure.
• Handling cash and check Transaction.
• Make a voucher of all stock purchase and expenses.
• Encode the deliveries and conduct monthly inventory.

CASHIER at ADINA PLUS SIZE FASHION
  • Philippines
  • September 2005 to April 2008

HANDLING CASH
ACHIEVING THE HIGHEST TARGET
GIVING GOOD CUSTOMER SERVICE
MERCHANDISING DESIGNER

Education

Bachelor's degree, MANAGEMENT ACCOUNTING
  • at UNIVERSITY OF CEBU
  • March 2000
Bachelor's degree, commerce
  • at University Of Cebu - Main Campus Cebu City Philippines
  • January 2000

Bachelor of science in commerce Major in Management Accounting (2000) University Of Cebu - Main Campus Cebu City Philippines Special Interest • Computer literate. • Knowledge in handling customer queries and complaints.

Specialties & Skills

Encoding
Good in customer service
Computer Industry
ACCOUNTING
BANKING
CREDIT CARD
CUSTOMER SERVICE
ENCODING
FORECASTING

Languages

English
Intermediate

Training and Certifications

MANAGING CUSTOMER SERVICE (Certificate)
Date Attended:
April 2012
Valid Until:
April 2012