بيرناديث توريجوسا, CUSTOMER SERVICE ASSISTANT

بيرناديث توريجوسا

CUSTOMER SERVICE ASSISTANT

eppco/enoc

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, MANAGEMENT ACCOUNTING
الخبرات
18 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 8 أشهر

CUSTOMER SERVICE ASSISTANT في eppco/enoc
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يوليو 2010

• Operates electronic cash registers and credit card terminal.
• Completes a shift change report at the end of the shift as directed by the store manager.
• Performs regular checks to maintain proper temperatures for all store equipment.
• Analyzes inventory responds to sales forecasting needs and order products for assign categories
• Do the proper merchandising and display the product to following the first in first out method.

CUSTOMER SERVICE ASSISTANT في Emirates National Oil Company
  • الإمارات العربية المتحدة
  • يوليو 2010 إلى أغسطس 2012

CUSTOMER SERVICE ASSISTANT
Emirates National Oil Company
Dubai, UAE
July 17, 2010 till present
Job Description and responsibilities: • Responsible in providing 100% customer satisfaction as per company standards.
• Operates electronic cash registers and credit card terminal.
• Completes a shift change report at the end of the shift as directed by the store manager.
• Performs regular checks to maintain proper temperatures for all store equipment.
• Analyzes inventory responds to sales forecasting needs and order products for assign categories
• Do the proper merchandising and display the product to following the first in first out method.

Work experience 2
Accounting Clerk
WHITE ROSE MARKETING
Cebu City, Philippines
Job Description and responsibilities: • Monitoring bank draft account and overdue check.
• Preparing the monthly financial statement.
• Knowledge in banking procedure.
• Handling cash and check Transaction.
• Make a voucher of all stock purchase and expenses.
• Encode the deliveries and conduct monthly inventory.


Work experience 3
Branch Supervisor
CAMILE GENERAL MERCHANDISE
Argao, Cebu, Philippines
Job Description and responsibilities: • Controlling the stock.
• Manage and supervise people.
• Making daily and monthly reports.
• Responsible for handling monthly inventory.
• Receiving delivery and responsible for encoding the stock into the system.

Current Position
CUSTOMER SERVICE ASSISTANT
Emirates National Oil Company
Dubai, UAE
July 17, 2010 till present
Training Record
EPPCO/ENOC TRAINING PROGRAM w/ Certificates

ACCOUNTING CLERK في WR MARKETING
  • الفلبين
  • أبريل 2008 إلى يوليو 2010

BANKING

ACCOUNTING CLERK في WR MARKETING
  • الفلبين
  • أبريل 2008 إلى يوليو 2010

• Preparing the monthly financial statement.
• Knowledge in banking procedure.
• Handling cash and check Transaction.
• Make a voucher of all stock purchase and expenses.
• Encode the deliveries and conduct monthly inventory.

CASHIER في ADINA PLUS SIZE FASHION
  • الفلبين
  • سبتمبر 2005 إلى أبريل 2008

HANDLING CASH
ACHIEVING THE HIGHEST TARGET
GIVING GOOD CUSTOMER SERVICE
MERCHANDISING DESIGNER

الخلفية التعليمية

بكالوريوس, MANAGEMENT ACCOUNTING
  • في UNIVERSITY OF CEBU
  • مارس 2000
بكالوريوس, commerce
  • في University Of Cebu - Main Campus Cebu City Philippines
  • يناير 2000

Bachelor of science in commerce Major in Management Accounting (2000) University Of Cebu - Main Campus Cebu City Philippines Special Interest • Computer literate. • Knowledge in handling customer queries and complaints.

Specialties & Skills

Encoding
Good in customer service
Computer Industry
ACCOUNTING
BANKING
CREDIT CARD
CUSTOMER SERVICE
ENCODING
FORECASTING

اللغات

الانجليزية
متوسط

التدريب و الشهادات

MANAGING CUSTOMER SERVICE (الشهادة)
تاريخ الدورة:
April 2012
صالحة لغاية:
April 2012