Bernadette Dela Cruz, Communication Assistant / Admin Assistant

Bernadette Dela Cruz

Communication Assistant / Admin Assistant

Sharjah Golf And Shooting Club

Location
United Arab Emirates - Sharjah
Education
Diploma, Computer Science
Experience
15 years, 11 Months

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Work Experience

Total years of experience :15 years, 11 Months

Communication Assistant / Admin Assistant at Sharjah Golf And Shooting Club
  • United Arab Emirates - Sharjah
  • September 2023 to January 2024

Communication assistant tele collector contacts customers to collect outstanding payments, negotiates repayment plans, updates account information, and ensures clear communication between the company and customers regarding debts.

Insurance Advisor at Orient Insurance Company - UAE
  • United Arab Emirates - Dubai
  • March 2023 to September 2023

Assesses clients' insurance needs, recommends appropriate policies, processes applications, and provides ongoing support to ensure clients' coverage meets their requirements.

Branch Manager at The Spa Nail Shop
  • Saudi Arabia - Jeddah
  • March 2022 to March 2023

Provide expert guidance on insurance options, assess client needs, resolve inquiries, maintain product knowledge, and ensure compliance.

Assistant Manager / Admin Assistant at Altitude Spa & Laser Clinic/ Physio Center
  • United Arab Emirates - Sharjah
  • December 2013 to March 2022

Support and coordinate administrative tasks, assist in decision-making processes, and ensure smooth office operations.

Tele Sales / Cashier at Al Ahli General Trading
  • United Arab Emirates - Sharjah
  • March 2008 to December 2013

Handles both sales calls and cashier duties, including assisting customers with purchases, processing transactions, managing inventory, and promoting products or services over the phone.

Education

Diploma, Computer Science
  • at Integrated College of Bussiness & Technology
  • March 1996

Specialties & Skills

Problem Solving
Teamwork
Multitasking
Customer Service
Leadership
COORDINATING
PLANNING
OPERATIONS
PURCHASING
CUSTOMER SATISFACTION
CUSTOMER SERVICE
MANAGEMENT
MICROSOFT EXCEL

Languages

Arabic
Intermediate
English
Expert
Tagalog
Expert

Training and Certifications

Endemologie Ergodrive Endermolify and Lipomassage (Certificate)
Date Attended:
June 2017

Hobbies

  • Reading