Listing Co-ordinator / Process Cor-ordinator
Binayah Real Estate
Total years of experience :15 years, 9 Months
Responsibilities includes but not limited to the below
• Maintaining Existing Clients
• Marketing: Run Campaign, generate leads, form a data base
• Sales: Assign, Qualify, Convert Leads and track opportunities
• Support: Manage cases, Conduct Training, Provide Service and Develop Knowledge.
• Documentation: Filing of paperwork for completed deals
Responsibilities includes but not limited to the below
• Worked for the process CMT (Competitive Monitoring Team) with the softlines department specializing sub product (Apparels, Shoes, Watches and Jewelry),
• Monitoring competitors and products and updating the information required
• Suggesting competitive pricing on our wide range of products, and providing customer satisfaction
• We work in relation with the customer and backwards
• Performed the role of an SME “Subject Matter Expert” Facilitating training sessions for the new hires
• Worked with the testing team on processes newly initiated
• Actions required testing the tool and providing process improvements
• Played a vital role in the training department rolling out process updates, conducting Induction sessions relating to process specific information with the new hires and also conducting knowledge transfer sessions based on the processes
• Basic Excel Knowledge.
Responsibilities includes but not limited to the below
• Worked as a customer service representative, (inbound & outbound)
• Contact Insurance Company to check the status of Hospital Claims
Responsibilities includes but not limited to the below
• Barclays Outsourced Company
• Dealing with mortgage applications and services
• Client calling (Documentation & Verification)
• Update Status of Mortgage Claims
• Mentor of the team for out bound calls (Voice & Accent)