Bernadette Oconer, HR Administration Manager

Bernadette Oconer

HR Administration Manager

Unicorn Investment Bank

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resources
Experience
10 years, 9 Months

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Work Experience

Total years of experience :10 years, 9 Months

HR Administration Manager at Unicorn Investment Bank
  • Bahrain - Manama
  • January 2008 to May 2011

Administration of local benefits; Design and conduct new staff orientation program. Arrange senior management briefings for staff; Manage statutory reporting requirements with Ministries and process employees residence permits, renewals and terminations; Register employees’ medical insurance and serves as liaison between employees and insurance carriers. Preparation of report of annual insurance benefits summary group-wide; Process expenses relating to personnel matters, travel, relocation etc.; Function as a liaison between corporate functions and HR including Financial Control, IT, Corporate Communications, Shari’ah and Legal; Maintain/ calculate employee leave; Process end of probation, employment confirmations and staff transfers; Prepare employment contracts, employment agreement, offer letters; Issue salary certificates, salary transfer letters, employment certificates, end of service letters, sponsorship release letters, and visa request letters etc. for employees; Coordinate training procedures utilizing knowledge of relative effectiveness of individual training and on-the-job training; Executive search and selection requirements through headhunting companies, sourcing and networking; prepare job advertisements; Conduct initial interview with junior candidate, coordinate senior management interviews and summarize overall feedback; Maintain job descriptions; Administer clerical testing, assess test results and make recommendations; Guide the organization in interpreting them; Employee relations services and counseling; Monitor and improve the workflow of HR processes to ensure compliance with policies and procedures; Assist with Talent Management and Succession Planning; Assist in the Performance Appraisal Process; Process and communicate performance entitlements, to ensure employees receive and understand their rewards, accurately and efficiently; Conduct salary surveys with other banks to benchmark internal compensation and benefits structures;

HR Associate at Unicorn Investment Bank
  • Bahrain - Manama
  • June 2005 to January 2008

Provide administrative support to the Human Resources Department.
Maintain CPR and passport records; Prepare requirements and process visa (visit, business travel & family NOC), CPR, GOSI; Prepare letters/ correspondence to Immigration, Ministry of Labour, Embassies, CPR office; Book flights, accommodation, and transportation for recruitment and commencement of employment; Request air ticket quotations of the expat employees with the travel agency; Coordinate with Broker and Medical Insurance Provider to add and delete members, assist employees with
their queries regarding group policy, medical claims, request for approval and other related medical issues; Maintain medical insurance database; Assemble interview packets for interview panel members; schedule interviews and place calls to applicant references as assigned; Inputs applicant information into data base, and prepares reports and utilization studies; Maintains confidential employee files and various other records and reports. Schedules interview appointments with applicants; Prepares and maintains records ensuring proper assignment of applicants for current open
positions. Prepares statistical reports; Prepares correspondence to applicants regarding scheduling and other employment matters; Types and maintains updated listing of position summaries for job opportunities. Compiles and types weekly posting of current job opportunities, delivers same and prepares for mailing; Liaise with car rental, hotel, travel agencies and medical insurance companies and other required suppliers; Prepare necessary documentations for new employee induction for local and global offices; Assist in organizing the company activities; Provide assistance to employees with their human resources inquiries, and communicate solutions
Interpret policies and procedure to employees; Preparation of correspondence relating to human resources programs; Maintain accurate Human Resources date base.

Support PA to CEO at Unicorn Investment Bank
  • Bahrain - Manama
  • January 2005 to June 2005

Provide administrative support, personal assistant and prepare business communications for Chief Executive Officer. Diary Management; Assist in running the administration of CEO’s office; Prepare and organise all necessary travel arrangements i.e. flight bookings, hotel accommodation, visas, transportation and flight itinerary. Assist in development of meeting planning, agendas. Sceening telephone calls, enquiries and requests, and handling them when appropriate; Meeting and greeting visitors at all levels of seniority; Organising and maintaining diaries and making appointments;
Dealing with incoming email, faxes and post, often corresponding on behalf of the CEO; Taking dictation and minutes; Carrying out background research and presenting findings; Liaising with clients, suppliers and other staff;
Devising and maintaining office systems, including data management, maintain highly organize filings system; Provide administration assistance to senior executives in the absence of their PA; Provide general assistance during presentations.

PA to Assistant General Manager at The Ritz-Carlton Bahrain Hotel and Spa
  • Bahrain - Manama
  • June 2003 to January 2005

Provide administrative support, personal assistant and prepare business communications for Assistant General Manager. Diary Management
Coordinate details with the Rooms Division Department Heads. Administer an effective follow-up system to ensure that all correspondence and inquiries have been processed and immediate action taken where necessary; Maintain and update reports for rooms division. Organising and attending meetings and ensuring managers are well-prepared for meetings; Deputizing for the manager, making decisions and delegating work to others in the manager's absence; Provide general assistance during presentations. Prepare and organise all necessary travel arrangements i.e. flight bookings, hotel accommodation, visas, transportation etc. Assist in development of meeting planning, agendas and taking minutes of meeting. Schedule and organise meetings, interviews, conferences. Prepare expense and P& L reports; Assist the General Manager in the absence of his PA; Balanced multi-tasking with prioritizing and identifying each objective, completing each ask with accuracy; Maintain a highly organised filing system.

TABS and Training Coordinator at General Electric Philippines Inc.
  • Philippines
  • July 2002 to April 2003

Maintain the training database that accurately tracks training budget and spend, activities, contact hours and competencies attained; Book candidates onto elected courses and liaise with course coordinators; Reporting of a training dashboard to the Operations management team; Maintain TEDS database to ensure listed competencies, course hours are current; Work with Services Support Manager and RSE team to plan training requirements for ANZ SEA Service staff; Assist in identifying new training opportunities for staff across the Service business, including areas of Engineer competency, Sales, Management, and Marketing; Assist in identifying training courses which develop Service personnel; Organize booking conferences and meetings for Service staff; Keep the Services Support QuickPlace and website current with the up to date Training information; Distribution of documentation and certificates; Being the focal point for follow up on trainings; Distribution of information within the Operations Team; Handle and correspond to e- mail requests and phone calls; Confirming list of attendees from information gathered from competency, liaison with RSM of availability.

Sales Administrator at General Electric Philippines Inc.
  • Philippines
  • December 2001 to July 2002

Provide administrative support to the country sales manager and sales executives. Follows up and is first point of contact on issues relating to corrective action tracking of points; Prepares proposals, quotations, international warranties and significant documents of GE medical equipments. Organize proposals/ presentation programs with different doctors and hospital owners nationwide for possible selling. Coordinates with GE Medical Systems in Singapore, Vietnam, Malaysia, Thailand, Indonesia, Australia, Japan, Milwaukee USA and France for medical equipments shipments and importations. Prepares the sponsorship training and seminar details of doctors in the Philippines to Singapore and other
training venues in South East Asia and Milwaukee Training Center. Coordinates with doctors, key personnel of the client hospital and GE Engineers for service warranty of their purchased equipments. Responsible in answering phone inquiries, sending memorandum, preparing expense report and travel request for the sales executives and country sales manager for their business trips in the Philippines and abroad. Maintain a highly organised filing system.

Sales Coordinator at San Miguel Corporation
  • Philippines
  • March 2001 to December 2001

Responsible in school penetration by introducing Cali through product presentation for possible selling at the canteen. Contribute to the growth and ensure distribution of Cali brands in the school / university canteens in East GMA Areas. Books initial order through CPS. Coordinates with Territory Sales Supervisor, District Supervisors, Account Specialist, Trade & Promo Merchandising Assistant on business building programs, issues and concerns and action plans. Monitor performance per school; provides weekly/monthly report to TSM. Conducts regular visits to schools and performs business building activities with canteen concessionaire and school key personnel (i.e. merchandising, promotions, SRP management, special events, sponsorships, etc.) Develop plans for business development and marketing

HR Clerk at San Miguel Corporation, POLO Brewery
  • Philippines
  • December 1999 to June 2000

Assist the Human Resources Department in performing a wide variety of clerical duties. Assist the public at the counter and provide a variety of information. Assemble interview packets for interview panel members; schedule interviews and place calls to applicant references as assigned.
Operate a computer terminal to input information, receive messages and prepare reports; Responsible in answering phone inquiries, receiving and filing various documents in the office, sending fax messages, photocopying, sending memorandum and important documents to department heads and supervisors. Prepare training and seminar materials; Assist in administering intelligence and psychological exams to applicants and summarize the results; Assist the payroll master in preparation of time card and counter check hours of work and wages for monthly and daily wage employees. Administer salaries, attendance and leave entitlements; Maintain 201 (Personnel) files

Education

Master's degree, Human Resources
  • at De La Salle University
  • October 2002

units earned

Bachelor's degree, Bachelor of Science in Psychology
  • at Far Eastern University Manila
  • April 2001

Specialties & Skills

Transportation
Preparation
Administration
Insurance
Action Planning
MS Word
MS PowerPoint
HTML Coding
MS Excel
HRMS - Optimum
Recruitment System- Taleo

Languages

English
Expert
Filipino
Expert