Total Years of Experience: 29 Years, 7 Months
January 2009
To Present
Sales Advisor
Location :
Egypt
January 2007
To February 2019
Operation Supervisor
Location :
Egypt
November 2017
To January 2019
Customer Service
at Vodafone
Location :
Egypt
October 2015
To December 2016
Communications Officer
at Egyptian Armed Forces
Location :
Egypt
Managed call flow and responded to technical support needs of the unit.
• Provided continued maintenance and development of bug fixes and patch-
sets for existing applications.
• Diagnosed and troubleshoot Microsoft Windows processing problems and
applied solutions to increase work efficiency.
• Ensured network, system and data availability and integrity through
preventative maintenance and upgrades.
• Streamlined acquisition of reporting requirements and specifications to
disseminate across personnel lines and IT support.
• Developed IT strategic vision and drove key unit objectives.
• Consistently met deadlines and requirements for all production work orders.
• Provided continued maintenance and development of bug fixes and patch-
sets for existing applications.
• Diagnosed and troubleshoot Microsoft Windows processing problems and
applied solutions to increase work efficiency.
• Ensured network, system and data availability and integrity through
preventative maintenance and upgrades.
• Streamlined acquisition of reporting requirements and specifications to
disseminate across personnel lines and IT support.
• Developed IT strategic vision and drove key unit objectives.
• Consistently met deadlines and requirements for all production work orders.
Share on Facebook
Share on Twitter
Share Via Email