بيشوى مشرقي

Managed call flow and responded to technical support needs of the unit.
• Provided continued maintenance and development of bug fixes and patch-
sets for existing applications.
• Diagnosed and troubleshoot Microsoft Windows processing problems and
applied solutions to increase work efficiency.
• Ensured network, system and data availability and integrity through
preventative maintenance and upgrades.
• Streamlined acquisition of reporting requirements and specifications to
disseminate across personnel lines and IT support.
• Developed IT strategic vision and drove key unit objectives.
• Consistently met deadlines and requirements for all production work orders.