System admin
Metro Markets
Total years of experience :15 years, 11 Months
1. Perform Hardware and Software installation, configuration and upgrades to acquire a reliable setup and optimum performance of all IT equipment’s.
2. Handle all the required tasks for monitoring, analyzing systems performance and implementing preventive maintenance procedures for critical IT equipment’s (Server, PCs, Fresh Scales, POS Peripherals and Printers) to ensure high availability. 3. Accomplish all the labeling, termination, installation and testing for passive network at new openings and perform required maintenance for passive/active at current stores to ensure high connectivity.
4. Perform support and maintenance tasks required for windows environments including Active Directory, DNS and DHCP services to ensure system integrity.
5. Implement security procedures (including physical ones) and polices along with fixes, batches and firmware upgrades also, report for any security breach or system vulnerability
6. Maintain an updates list of all supported hardware/software along with its location
7. Handle the replacement or maintenance procedures of defunct parts for PCs, Electronic Fresh Scales and POS Peripherals to make the optimum use of the current equipment and minimize TCO as possible.
1. Troubleshoot hardware, software and network operating system
2. be familiar with all hardware and software & network operating system
3. Provide orientation to new users of existing technology
4. Train staff about potential uses of existing technology
5. Maintain current and accurate inventory of technology hardware, software and resources
6. Troubleshoot all technology issues
7. Maintain log and/or list of required repairs and maintenance
8. Make recommendations about purchase of technology resources
9. Research current and potential resources and services
10. Provide network access to required staff & monitor security of all technology
11. Install workstations & connect and set up hardware & load all required software
12. Provide network accounts and passwords as required & install and Maintain passwords
13. Advise staff of security breach and/or change in password or security status. Also, input and maintain IP addresses
14. Identify and prepare hardware for disposal when appropriate and ensure hardware is
15. Stripped and secured before disposal
16. Perform other related duties as required during working hours
17. Monitor Technical Support e-mail, queue and cases.
18. Assist in deployment of new software releases to employees.
19. Manage complaint handling system.
20. Coordinate with Purchases Dept. for acquiring IT Dept. purchases requirements.
21. Supervise Asset Management, DSL Subscriptions, and Regular Maintenance subscriptions
1. Troubleshoot hardware, software and network operating system
2. be familiar with all hardware and software & network operating system
3. Provide orientation to new Customer of existing technology
4. Install workstations & connect and set up hardware & load all required software
5. Network installation for any Job Task.
6. Install Windows server, domain, Group polices and any others services.
7. Monitoring and maintenance all Server and service.
