Quality Assurance Officer
Lofat Group
Total years of experience :10 years, 5 Months
Development, management and continuous improvement of Quality Management Systems across
production line and company outlets /Centers in line with established industry standards and
requirements.
Develop and implement quality control process and procedures.
Monitoring Quality Control System, production and operation activities are according to local
regulatory rules & food Safety System.
Create, review and update the Food safety procedure and manual.
Perform internal and external Food safety & standardization audit.
Identify training needs and organize training interventions to meet quality standard
Train staffs about different Quality &food safety standards.
Investigate customer complaints and non-conformance issue.
Reporting Top Management all quality related issues and suggestions.
Meeting clients and solving quality related issues.
Coordinate and support on-site audits conducted by external providers.
Evaluate audit findings and implement appropriate corrective actions.
Monitor risk management activities.
Responsible for document management systems.
Assure ongoing compliance with quality and industry regulatory requirements
Handling Kitchen Operation and Staff schedule in the absence of Production Manager
Conducting supplier evaluation and audit all incoming materials.
Participates in the hiring process by conducting interviews and making hiring recommendations.
Provides direction to kitchen staff, ensuring execution of all employee duties.
Monitors kitchen operations to ensure compliance with health and fire department
regulations.
Perform internal and external Food safety & standardization audits.
Maintain ISO 22000:2005 standards in Production line & Participate in all the activities including
the requirements of ISO/HACCP Quality system.
Keep up to date with all daily tasks, maintain all QA related files.
Coordinate with outside Food Testing lab & handling Laboratory Testing
Periodically conduct inspection in company outside shops & location.
Make the Daily activity report & submit to the Q.A.M/ Management.
Follow up Pest Control Programs in company.
Train staffs about different Quality &food safety standards.
Checked & maintain CCP’s on the production floor.
Perform Inspections on raw food materials & food items to ensure food safety and zero expiry
India (November2006-July2007)
6. F&B Service Asst. Steward& Room service attender In Club Mahindra Snow peaks
Resort-Manali-India (April2006-October2006).
courses: M S office REWARDS & CERTIFICATES: Food Hygiene & Safety ISO 22000
courses: 2005 Internal Audit from TUV