بيسي Mathai

Development, management and continuous improvement of Quality Management Systems across
production line and company outlets /Centers in line with established industry standards and
requirements.
Develop and implement quality control process and procedures.
Monitoring Quality Control System, production and operation activities are according to local
regulatory rules & food Safety System.
Create, review and update the Food safety procedure and manual.
Perform internal and external Food safety & standardization audit.
Identify training needs and organize training interventions to meet quality standard
Train staffs about different Quality &food safety standards.
 Investigate customer complaints and non-conformance issue.
Reporting Top Management all quality related issues and suggestions.
 Meeting clients and solving quality related issues.
 Coordinate and support on-site audits conducted by external providers.
Evaluate audit findings and implement appropriate corrective actions.
Monitor risk management activities.
Responsible for document management systems.
Assure ongoing compliance with quality and industry regulatory requirements
 Handling Kitchen Operation and Staff schedule in the absence of Production Manager
 Conducting supplier evaluation and audit all incoming materials.
 Participates in the hiring process by conducting interviews and making hiring recommendations.
Provides direction to kitchen staff, ensuring execution of all employee duties.
Monitors kitchen operations to ensure compliance with health and fire department
regulations.

Perform internal and external Food safety & standardization audits.
Maintain ISO 22000:2005 standards in Production line & Participate in all the activities including
the requirements of ISO/HACCP Quality system.
Keep up to date with all daily tasks, maintain all QA related files.
Coordinate with outside Food Testing lab & handling Laboratory Testing
 Periodically conduct inspection in company outside shops & location.
 Make the Daily activity report & submit to the Q.A.M/ Management.
Follow up Pest Control Programs in company.
Train staffs about different Quality &food safety standards.
 Checked & maintain CCP’s on the production floor.
 Perform Inspections on raw food materials & food items to ensure food safety and zero expiry

India (November2006-July2007)
6. F&B Service Asst. Steward& Room service attender In Club Mahindra Snow peaks
Resort-Manali-India (April2006-October2006).