Administrative Assistant - Marketing
CSI Network Services
Total des années d'expérience :15 years, 9 Mois
Undertaking daily administrative tasks to ensure the smooth functioning of the organization
Researching and gathering information using various internet tools with key words on new project launch, projects awarded, main contractor, project value etc.,
Updating spreadsheets, database, CRM with relevant information
Developing constructive and cooperative working relationships with prospective clients, getting to know the decision makers their email and contact numbers and maintaining them over time
Composing and posting online content on social media to improve visibility to clients and prospects
Worked with Sales and Marketing team to create mass email content, prepare the recipients list and schedule the mail shots on appropriate date and time.
Followed up on hits and interested clients, validate and update database on bounced mails
Prepared Daily, Weekly and Monthly reports on prospective new clients, project awarded status, lead generation to ensure effective follow-ups from Sales and Technical team.
Provided support in preparing quotations, following up on purchase order, administration of contracts, payment chasing, conversion monitoring and corrective actions.
Gathered data on competitors and analyze their prices, sales, and method of marketing and distribution.
Making phone calls to clients pitching in for subcontracting services
Identified prospective Civil Contractors, Engineering Consultants, MEP Contractors and Rebar suppliers
To obtain manpower requirement from all the Regional Departmental Managers
Recruited more than 35 employees at different levels.
Being the one point contact for interaction with all the recruitment consultants/job portals
Responsibilities include selecting the consultants, signing the agreements, renewing bonds etc.
Identify training needs in consultation with the Regional Dept. Managers & Performance Appraisal Reviews
Arrange In-house training programs and employees
Staff Anniversaries: To issue circulars & gift mementos on employees wedding, births, anniversaries etc.
To forecast yearly manpower requirement in consultation and co-ordination with the Top Management and Line Managers.
Responsible for entire HR lifecycle for India operations.
Coordinating with the Sales Manager for all orders
Handling the entire order life-cycle, enquiries, sending quotations
Process purchase order and send sales confirmation
Following up on shipment details, documentation, payment follow ups
Coordinating with the Logistics department for arrival and shipping
Also handled stock and sell orders
Maintained database for tracking and following up shipment.
Arranged samples
Preparing reports on order process, key customers, payment due, customer feedback, closing orders etc.,
HR Activities
Preparing Recruitment Advertisement and giving estimate
Segregating profiles as per requirement and short-listing
Sending Interview call letters and organizing interviews
Organizing telephonic interviews, written tests and giving feedback
Issuing appointment letters and other joining procedures
Conducting Introduction and Induction Program for new employees
Organizing and Registering training for existing employees
Coordinate with the insurance companies for Additions/Deductions and Renewals for group Health insurance and accident policy
Actively involved in conducting Employee Welfare Programs
Monitoring attendance and leave with Proximity card database
Handling all confirmations, performance appraisal, and reviews
Handling exits, memo and warning letters
Maintaining employees personal files
Front Office Responsibilities
Procuring visa for all International travel requirements
Liaison with Hotel Industry on follow up activities
Managing Stationary requisition and Stock taking
Management of records by identifying appropriate file management system
Drafting of all official correspondence
Library Management
Control over financial Inflow and Outflow
Project Management
Maintaining timesheets and Update notes of all employees
Preparing Project Plan
Maintaining the Progress & Planning report
Compiling monthly report and sending it to UK Office
Preparing minutes of the meeting
Secretary to the Managing Director
Scheduling appointments
Financial Control
Tracking of staff activities
Letters concerning disciplinary matters
Short listing candidates
Drafting appointment letters
Sales Secretary
Preparation of Monthly sales report
Maintenance of Annual Maintenance Contract
Preparing Quotations, Purchase Order, Invoice and Delivery Challan.
Preparing Software License agreement
Dispatching the orders
Interacting with Customers and handling their queries
Coordinating with Sales Team during promotional activities
Coordinating with Customer on Product Demonstration and training
Diploma in Information System Management Ms-Access Ms-Excel Ms-Word Ms-Powerpoint
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