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Bhana Venay, Sales Director

Bhana Venay

Sales Director·Master Tek Electronics

South Africa

Diploma,

Work experience

Total years of experience: 19 years, 5 months

Sales Director

June 2013 - October 2014

Master Tek Electronics

June 2013 - October 2014

June 2013 - Present Sales Director for 2 separate companies
( Master Tek Electronics - http://crunch.wozaonline.co.za)
( Ictec - (http://www.ictec.co.za)

• Master Tek Electronics specialises in the field of consumer electronic repairs and installation of DSTV and HDOV solutions and media over ethernet networks
• ICTec specialises in the field of PABX, Voip, network and security systems for small to medium based companies.
• Primary roles for both companies were to overlook a sales and installation team to provide a service to new and existing clientele.
• Provide technical assistance to the sales team when meeting with customers.
• Provide detailed customer requirement to installation and service teams.
• Vendor Management.
• Budgeting.
• Customer satisfaction indexes and surveys and acting on feedback.

Job role:
Sales

Linux Team Leader

July 2000 - April 2013

STRATE LIMITED

July 2000 - April 2013

Jul 2000 - April 2013 Linux Team Leader (STRATE LIMITED)
Illovo, Gauteng (South Africa)
R 350000.00 Per Annum incl Med AID; AUTOCARD; CEL PHONE; CAR ALLOWANCE
Permanent Skilled Level position

Duties: Adminstration WAN connectivity between clients and participants (CISCO ROUTERS, SWITCHES, FIREWALLS AND ID'S) Liase with third party vendors like Telkom, IS, Business connections, CISCO, MICROSOFT, ORACLE, SYBASE, IBMInstalling, configuring, maintaining and administering new servers and workstations (windows 2003, Windows Xp, Windows Vista 2000 PRO; Red Hat Linux; FREEBSD; Office 2003; Office XP;Planning and implementing various software and hardware upgrades (CISCO, MICROSOFT, IBM) Planning and implementing various new IT related projects, Co-ordinating Infrastructure layout (Capacity Planning, Planning and Documenting disaster recovery, redundancy and backup of critical date and new Infrastructure.Hardware and Software Auditing and InstallationsTroubleshooting Email and Internet connectivityDesktop and Network support and TroubleshootingWebsite implementation and maintenance using ASP; Javascript, Frontpage, HTML, SQL;II 4.0-5.0; Linux, FREEBSD.Investigation of new Network Technologies and Industry best practices.Procuring new Hardware and Software. Change, Incident & Time ManagementRecommendations for User Training, Virus scanning and Updates, Updating of SIG files for ID's

Ensure IT Operational Excellence
• Maintain optimum availabilities of all IT systems: o Linux Operating System Services
o Linux Network Services
o Linux Monitoring and Automation
o Data Centre Facilities
• Report all incidents/changes and service availability in IT space to Change Advisory Board (CAB)
• Initiate systems and related changes within limits of authority.
• Report timeously on systems availability.
• Ensure high systems availability by adhering to (99, 5%) of SLA, or improving on it.
Manage Risk, Disaster Recovery (DR) and Business Continuity of IT Services
• Ensure that all services are capable of being recovered.
• Co-ordinating testing activities with market for DR.
• Ensure that compliance activities and steps are successfully actioned.
• Highlight risk areas with CAB.
• Table identified risks with risk and audit controller for appropriate action to mitigate risks and ensure continuity.
Ensure Key IT Skills Availability
• Ensure that core competencies are available from internal employees and external vendors.
• Ensure that appropriate knowledge transfer takes place.
• Initiate appropriate up skilling to ensure IT effectiveness and continuity.
• Initiate performance management so that high performance levels are maintained, and poor performance is corrected and/or managed.

Manage IT Operational Costs
• Acquire/manage appropriate hardware and software costs within budget.
• Use vendors effectively with due consideration to budget constraints and realities.
• Quantify output to cost ratios to demonstrate efficiencies of the IT resource.

Manage People
• Ensure role definition within department.
• Apply appropriate management style to achieve results.
• Apply appropriate management style to retain key skills.
• Apply appropriate performance management techniques to encourage high performance and discourage poor performance.
• Create a productive work climate through participation, involvement and allocation of responsibility.

Manage Vendors
• Match Strate needs with vendor service provider offerings and select appropriately.
• Proactively manage vendor relationships.
• Ensure that vendor contractual relationships are met.
• Highlight deficiencies in vendor service delivery, and take appropriate action.
• Terminate vendor relationships as appropriate within contractual arrangements, where performance requirements have not been met, and in a fair and ethical manner.


Reason for Leaving: persue a career focused on information security (cissp and digital forensics)

Job role:
Information Technology

FIELD ENGINEER

August 1999 - May 2000

I Q Computers

France

August 1999 - May 2000

Aug 1999 - May 2000 FIELD ENGINEER (I Q Computers)
ORANGE GROVE, Gauteng (South Africa)
R 250000.00 Per Month incl TRVEL AND CAR ALLOWANCE; CELL
Permanent Skilled Level position

Duties: • OUTSOURCING TO VARIOUS COMPANIES. • INSTALLING; IMPLEMENTING; SUPPORTING AND ADMINISTERING OF NETWORKS. • LIASING WITH VENDORS AND CLIENTS. • IMPLEMENTING AND SUPPORT OF BACKOFFICE PRODUCTS (SQL 6.5; 7.0;EXCHANGE5.5; SMALL BUSINESS SERVER; IIS; PROXY SERVER) . • MIGRATION OF EXISTING NOVEL SERVERS TO NT • SALES AND MARKETING OF NEW PRODUCTS (SCANNERS AND PRINTERS etc) . • HARDWARE MAINTENANCE (IBM NETFINITY;INTELLISTATIONS;LAPTOPS;PALMPILOTS;PALMTOPS etc) • Y2K TESTING AND UPGRADING


Reason for Leaving: THE COMPANY WAS IN THE PROCESS OF LIQUIDATION

Company industry:
IT Services
Job role:
Engineering

Senior Support Engineer

July 1998 - July 1999

Spicer

India

July 1998 - July 1999

Jul 1998 - Jul 1999 Senior Support Engineer (Spicer specialised Services (now known as NDS))
RANDBURG, Gauteng (South Africa)
R 200000.00 Per Month incl TRAVEl AND CELL ALLOWANCE
Permanent Skilled Level position

Duties: • IMPLEMENTING A NEW 100 MB TCP/IP ETHENET, SWITCHED NETWORK; • INSTALLATION AND SUPPORT OF NETWORK HARDWARE (SWITCHES, HUBS, UPS, ROUTERS, MODEMS;DIGINET & ISDN TECHNOLOGY AND SERVERS); • INSTALLATION AND SUPPORT OF AND NETWORK OPERATING SYSTEMS (WINDOWS 98;95;CE;NT WORKSTATION AND SERVER • DAILY BACKUPS (ARCSERVE AND BACKUP EXEC) OF FILE AND EXCHANGE SERVERS • MAINTAINING AND CHECKING SERVER RESOURCES • MAINTAINING AND UPDATING INTRANET SERVER USING FRONTPAGE 97;98 & 2000;PHOTOSHOP 5.0;HTML; • INSTALLATION AND SUPPORT NETWORK FAX SOFTWARE (RIGHTFAX) • INSTALLATION AND SUPPORT OF NETWORK PRINTERS;SCANNERS AND PLOTTERS • INSTALLATION AND SUPPORT OF DESIGN SOFTWARE (CADDIE 6;CADDIE LIGHT;MICROSTATION • INSTALLATION AND SUPPORT OF DESKTOP PRODUCTS (MS OFFICE 95, 97;LOTUS NOTES AND SMARTSUITE;COREL PERFECT OFFICE) • IMPLEMENTING SMALL DATABASES USING MS ACCESS • MANAGEMENT OF USERS AND WORKSTATIONS ON NETWORK • MANAGING AND ASSIGNING OF DAILY WORKLOAD • INSTALLATION AND SUPPORT OF REMOTE SOFTWARE Like PC ANYWHERE AND TIVOLI__ • SECOND LEVEL USER SUPPORT • IMPLEMENTING, CONFIGURING AND MAINTAINING MS BACKOFFICE PRODUCTS LIKE SQL 6.5; SQL 7.0; EXCHANGE 5.5; TERMINAL SERVER; IIS 4.0 • MANAGEMENT OF HELPDESK (HEAT AND MCAFEE) AND REPORT WRITING (CRYSTAL REPORTS)


Reason for Leaving: LIMITED or NO GROWTH POTENTIAL

Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

FIELD TECHNICIAN

March 1997 - June 1998

SERTON INFORMATION TECHNOLOGY

India

March 1997 - June 1998

Mar 1997 - Jun 1998 FIELD TECHNICIAN (SERTON INFORMATION TECHNOLOGY)
ISANDO, Gauteng (South Africa)
R 160000.00 Per Month
Permanent Skilled Level position

Duties: • INSTALLATION AND SUPPORT OF MICROSOFT OPERATING SYSTEMS AND BACK OFFICE PRODUCTS (MS EXCHANGE;SQL6.5) FOR MANT CLIENTS IN THE GAUTENG AND FREE STATE AREAS • DESKTOP SUPPORT ON MS OFFICE 97&95;NOVELL PERFECT OFFICE AND LOTUS SMARTSUITE; • SOLVING NETWORK PROBLEMS OVER DIAL-UP AND LEASED LINES. NETWORK PLANNING;MONITORING NETWORK PERFORMANCE AND DISK SPACE OF SERVERS. • ONSITE AND OFFSITE BACKUPS • INSTALLATION AND SUPPORT OF TERMINAL EMULATION SOFTWARE (HOTKEY;EPC CLIENT)


Reason for Leaving: AT THE TIME I WAS WORKING UNUSAL HOURS AND NEEDED TO COMPLETE MY MCSE

Job role:
Maintenance, Repair, and Technician

ADMINISTRATOR

April 1995 - February 1997

INTERNATIONAL DATA EXPRESS

India

April 1995 - February 1997

Apr 1995 - Feb 1997 ADMINISTRATOR (INTERNATIONAL DATA EXPRESS)
SANDTON, Gauteng (South Africa)
R 160000.00 Per Month
Permanent Junior Level position

Duties: • ADMINISTRATION OF WINDOWS NT BASED WAN (WINDOWS NT 351;NT 4, DIGINET 64K LINE); • BACKING UP OF CRITICAL DATA • ADMINISTRATION OF A WINDOWS NT/95 BASED DOMAIN: • USER SUPPORT ON WIN95, OFFICE 97;MICROSOFT FAX, PASTEL, REMOTE SOFTWARE (REMOTELY POSSIBLE, PC ANYWHERE);LOTUS SMARTSUITE • PROGRAMMING AND INSTALLATION OF FAX ROUTERS; • LIASING WITH DIFFERENT VENDORS. • GENERAL OFFICE ADMINISTRATION;LIASING WITH DIFFERENT CLIENTS AND PARTLY IN VOLVED IN SALES (MARKETING AND DEMONSTRATIONS)


Reason for Leaving: Company Closed down

Job role:
Administration

Education

January 2013

January 2013

Diploma,

Jan 2013 CEH (Certified Ethical Hacker) College Certificate (EC Council) Certified Ethical Hacker

October 2010

October 2010

Diploma,

Oct 2010 Cisco ASA firewalls Professional Institution Certificate (Cisco ASA) Cisco ASA firewalls and security modules Red Hat Enterprise Linux 6 system and security Administration Administering a JBOSS 5 environment

January 2010

January 2010

Diploma, CERTIFIED INFORMATION SECURITY SPECIALIST ITIL ISEB

Feb 2007 CISSP College Certificate (FOSTER MELLIAR) 10 DOMAINS - CERTIFIED INFORMATION SECURITY SPECIALIST ITIL ISEB: INFRASTRUCTURE MANAGEMENT

November 2007

November 2007

Diploma, design

Nov 2007 CCDA Technical School Certificate (Torque-It) Cisco design

February 2007

February 2007

Diploma, ISEB Security Management

Feb 2007 ITIL Security Management Professional Institution Certificate (Foster Melliar) ISEB Security Management

June 2006

June 2006

Diploma,

Jun 2006 ITIL FOUNDATIONS College Certificate (FOSTER MELLIAR) ITIL FOUNDATIONS

June 2006

June 2006

Diploma, ISEB INFORMATION SECURITY MANAGEMENT

Jun 2006 ISEB INFORMATION SECURITY MANAGEMENT College Certificate (FOSTER MELLIAR) ISEB INFORMATION SECURITY MANAGEMENT

May 2006

May 2006

Diploma,

May 2006 MQ SERIES ADMINISTRATION College Certificate (IBM) MQ SERIES ADMINISTRATION

May 2006

May 2006

Diploma,

May 2006 Cisco College Certificate (TORQUE IT) CISCO IMPLEMENTING INTRUSION PROTECTION SYSTEMS

February 2005

February 2005

Diploma, MANAGEMENT

Feb 2005 Cisco College Certificate (TORQUE IT) CISCO NETWORKS WITH PIC AND ASA IMPLEMENTING CISCO WORK FOR ENT LAN\WAN MANAGEMENT

April 2004

April 2004

Diploma,

Apr 2004 Buidling Cisco College Certificate (TORQUE IT) Building Cisco Multi-Layer Switching Networks Buidling Scalable Cisco Internetworks Microsoft TechEd

February 2003

February 2003

Diploma,

Feb 2003 Linux & Introduction College Certificate (Tangent Systems) Linux & Unix Introduction Linux & Unix administration Linux advanced

November 2002

November 2002

Diploma,

Nov 2002 MCDBA College Certificate (TORQUE IT) MS SQL 2000 programming, Ms SQL 2000 administration, Ms Exchange 2000, MS windows 2000 Server and Professional

April 2002

April 2002

Diploma,

Apr 2002 CCNA College Certificate (IN-HOUSE) CCNA

March 2002

March 2002

Diploma,

Mar 2002 MS Exchange 2000 College Certificate (Torque IT) MS EXCHANGE 2000 MS SQL SERVER 2000 PROGRAMMING AN SQL 2000 Database

March 2001

March 2001

Diploma,

GPA (point): 2 out of 4

GPA (point): 2 out of 4

Mar 2001 Cisco CCNA College Certificate (Torque IT) Cisco CCNA 2.0

February 2001

February 2001

Diploma,

Feb 2001 Oracle SQL programming College Certificate (Oracle) Oracle SQL Programming 9I

January 2000

January 2000

Diploma,

Jan 2000 Windows 2000 Server and Pro College Certificate (Torque IT) Windows 2000 Server and Pro Windows 2000 Network Infrastructure

June 1999

June 1999

Diploma,

Jun 1999 Microsoft SQL and Exchange Server College Certificate (Torque IT) Version 7 Microsoft SQL Exchange Server 5.5

September 1998

September 1998

Diploma,

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Sep 1998 MCSE College Certificate (Torque IT) WINDOWS NT SERVER, WINDOWS NT WORKSTATION, NT SERVER ENTERPRISE, TCP/IP, INTERNET INFORMATION SERVER 4.0, MS SQL SERVER 6.5,

University of witwatersrand

Bachelor's degree, Information Systems

Nov 2010 (Incomplete) B Com Information Systems University Degree (University of witwatersrand) Accounting, Information System 1, Economics, Management 2, Information Systems 2

Skills

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