Applebees American restaurant
Janana national enterprises MGT. LLC.
Total years of experience :11 years, 6 Months
Handling all daily operations including promotional activities, interaction with the customers, strategically planning.
Taking care of all employees (50 on various levels) right from selecting, training, scheduling & providing corrective & positive feedback to further promote & groom them into self-disciplined, successful individuals. Making accurate daily, weekly, monthly & quarterly projections for sales trends, transaction trends.
Making, analyzing & reconciling monthly profit & loss statements & formulate corrective action plans by setting objectives for self & team.
To plan & execute all preventive maintenance, troubleshooting and planned maintenance programs for the store.
To gather customer & employee feedback and judge patterns, trends to initiate specific actions for continuous improvement of total customer experience in the store.
Handling all daily operations including promotional activities, interaction with the customers, strategically planning.
Taking care of all employees (50 on various levels) right from selecting, training, scheduling & providing corrective & positive feedback to further promote & groom them into self-disciplined, successful individuals. Making accurate daily, weekly, monthly & quarterly projections for sales trends, transaction trends.
Making, analyzing & reconciling monthly profit & loss statements & formulate corrective action plans by setting objectives for self & team.
To plan & execute all preventive maintenance, troubleshooting and planned maintenance programs for the store.
To gather customer & employee feedback and judge patterns, trends to initiate specific actions for continuous improvement of total customer experience in the store.
Achievements
Being part of Pre-Opening Team of 2-Restaurants as a Leader where in Job Description includes Training the Staff and Set Up of the restaurants. Naming done for Galito’s Marina Mall, Galito’s Dalma Mall.
Part of pre opening team for 2 restaurants
* Shift in-charge
* Conducting briefing
* Allocating of staff
* Inventory control
* cash control
* Guest feedback summary
* ordering availability of product
* Following standard and procedure for company
* training matrices for the staff
* guest complains handling
In-charge of the restaurant
Responsible for all
*Guest feedback
* top line
* Bottom line
* inventory control
* Staff hiring
* PnL
* FRS reporting
* Guest complain summery
Whole in-charge of the shift.
* people control
* cash control
* Bottom line of the restaurant
* Top-line of the restaurant
* Guest feedback.
* roaster for staff.
* alignment of the staff
* inventory control
* Staff one on one
complete degree in hospitality and tourism industry from ihm Gwalior affiliated to IGNOU Delhi approved by tourism of ministry INDIA.