Sales Engineer
IT Consultants Group of Companies
Total years of experience :7 years, 0 Months
Creating Awareness to customers about our products and services.
Submitting the quotations relevant to Customer’s requirements and need.
Educating Customers to select right choice of products.
Effective Interaction with Customers, Distributors and Suppliers to make delivery on time
Experience in Sales, Pre-Sales and Design of Avaya IP Office Applications.
Experience in multiple product sales like GFI, Symantec, Kaspersky, Cisco, HP and IBM.
• Requirements Analysis, Design, Development, Testing, Task Delegation to team, Technical Reviews are the key areas of my involvement for delivery of IVR applications.
• Conducted Trainings related to Call Center Techniques for new comers.
LTSB Relationship
• Point of Contact for Monthly Management Review of Projects
• Audit Co-coordinator
• Project Quality Representative for Metrics
BOA Relationship
• BGC Process Lead of BOA CFT Team.
• Instructor for BOA Process in BOA-Induction Programme.
• Mentor for an associate in VGS Team.
• Active Member for BOA-Audit Check List Preparation.
Learning and Development Team
• Training Calendar Preparation
• Training Materials Collection and Preparation
• Requirements Analysis, Design, Development, Testing, Implementation, Support, Training, Task Delegation to team, Technical Reviews are the key areas of my involvement for delivery of IVR applications.
• Have gone to Bahrain, Singapore and Malaysia to implement IR Solutions.
• Served as a Project SCM, while working with Transit Link Application
• Citibank Greece, Transit Link Singapore, National bank of Bahrain, Overseas Chinese Banking Corporation Singapore, India Bulls Delhi, Thomas Cook Mumbai are some the clients for whom I have developed the applications.
Responsible for testing the algorithms used for encrypting.
Responsible for maintaining the internal workflow application and add
customised enhancements for the same application.
