SVP Corporate Internet Banking and Mobile Banking
YES BANK LIMITED
Total years of experience :23 years, 8 Months
Working as SVP - Corporate Net Banking and Mobile Banking (Business and Digital Technology Solutions)
Role & Responsibilities: Leading a team of Project Managers for Projects Execution of Corporate Payments and On-boarding for e2e delivery; and managing 20+ applications of Transaction Banking / Commercial Banking. Working on Cash Management Transformation (Transaction Banking) Program - migration to Intellect Products iGTB and CBX.
Managing / Managed Projects: Crypto Token, Dynamic PKI (Industry First Solution) I-AM of FortyTwo42 Labs, Inward Remittance Ripple (Block-chain), Payment Hub for BESCOM, Corporate Payment Gateway (External Payment Interface) and EMD, H2H, Fantail, InvoiceXpress, PFMS, FCRA, Corporate Mobile Banking, RBI Regulatory, BBPS, Tax Payments, IMPS, UPI Inward Remittance, LIC Bulk Payments, iGTB, CBX, OBDX, Robotics RPA (Robotic Process Automation), Escrow Management etc.
Role & Responsibilities / Projects:
•Global Digital Product Management - Business Analysis and providing Functional Subject Matter Expertise for North America and Asia Pacific Projects.
•Global Avatar Project: Revamping features of Internet Banking across verticals like Dashboard, Payments/Transfers, Investments, Authorization & Cards.
Various Designations: Chief Manager (Alternate Channels), Divisional Manager, AVP, Head - Internet Banking and Mobile Banking Business (Promoted in 2011), Sr. Manager
Role & Responsibilities:
•Led Alternate Channels and was responsible for PnL
•Managed Digital Marketing, e-Commerce, m-Commerce, Payment Gateway tie-ups/set ups
•End to End Product Management & Project Management
•Security, Legal, Risk and Compliance fulfillment
•Quality, Usability, Customer Service and Operation Processes
•Sign off for Testing environments like SIT / UAT / PAT / Customer Live
•Vendor Selection, Negotiation and Management
•Customers/Users Growth, Sales and Revenue, Cost-Benefit Analysis, Strategy
•Was a Business Continuity Professional for the Bank and trained the trainers
Managed projects:
•Launched Internet Banking (Retail/Corporate) and Mobile Banking Channels.
•Enabled Payment Gateways, InstaPay and Online Credit Card/ Debit Card Payment Applications.
•Enabled Prepaid Mobile / DTH Recharge via Debit Card and Credit Card.
•Launched Online Bill Payment and SMS Banking. Enabled Trade Finance module.
•Enabled IMPS and NACH for the Bank and worked on Aadhaar Card based payment system like APBS, APB, NACH, CPSMS, AEPS, UIDAI, Direct Cash Transfer etc.
•Worked IMPS via Internet/ATM P2A and IMPS Merchant Payment P2M, Bus Ticket Booking, Toll Recharge, Datacard Recharge, Tax Payment, Wallet, Android App, Online IT Return, Window, iOS and Hybrid Applications.
(was deputed by Optimum Solutions Sg Pte Ltd, Singapore)
Role & Responsibilities:
•Project Feasibility Analysis, Requirement Gathering and Documentation.
•Forecasting Development Cost, End to End Business Analysis, Functional Specification Preparation and Construction (business rules).
•System Integration Test cases review and SIT / UAT / PAT / Production Support.
•Interaction with Global and Regional development / deployment teams, business owners, testing teams, third party vendors and host teams.
Managed projects:
•Citibank Philippines and International Personal Banking Singapore (Global Consumer Group) - Channel Migration, Merger of Card Systems, Online Cheque Images, Online Express Login, Lead Capture for Credit Card, eTreasury, Mobile Banking, SMS Banking and Global View of Accounts.
(Joined as Assistant Manager and promoted in 2007.)
•Managed customer service and fraud management of Internet Banking (Online Payments, Fund Transfers, Online Shopping and Credit Cards); Requirement Gathering, Channel Migration, RCA, DR Drills etc.
•Tested Mobile Banking and SMS Banking applications and exposure of Phone Banking.
•Involved in New Product Development of Payment Applications.
ERP Implementation and Support
Software Developement
Web Developement
PGDBA (MBA) (Marketing & Systems), (ITM) Institute for Technology and Management (Affiliated with SNHU, USA) First Class Equivalent to British Master Degree as confirmed by UK NARIC
Have completed BE from Dharmsingh Desai Institute of Technology, Nadiad