storekeeper
Al Futtaim Motors
Total years of experience :15 years, 2 Months
• Efficiently handled the store operations: ordering, receiving, storing, and retrieving of the supplies. Recorded and managed all inter-store and warehouse inventory movement with 100% accuracy
• Monitored stockroom operations and completed deliveries quickly and accurately as per the demand of the clients while ensuring adequate supplies to create an effective stockroom environment
• Achieved and exceeded store targets by maintaining an effective and organized stockroom area and executing store operations with particular focus on product flow to and from the sales floor
• Collaborated productively and respectfully with team members to Identify improvement opportunities and communicate suggestions to store management to drive commercial success
• Analyzed KPI’s & P&L and monitored the functioning of store equipment, discrepancy report and initiated control measures and follow-up
• Consistently praised by management for the quality and timeliness of reports, accurate stock levels, resourceful store management and team-player attitude.
these are the duties and responsibilities that i need to do at Rolling Plans Pvt Ltd.
• Managed a high-volume workload within a deadline-driven environment. Resolved an average of 250 inquiries in any given days and consistently met performance benchmarks in all areas (speed, accuracy, volume)
• Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders
• Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion
• Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Exceled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds and Helped company attain the highest customer service ratings
• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
these are the duties and responsibilities that i need to perform at my work.
• Sold products by establishing contact and developing relationships with prospects; recommending solutions
• Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Focused sales efforts by Identifying product improvements or new products; remaining current on industry trends, market activities, and competitors
• Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Maintained professional and technical knowledge by attending team meetings and sharing best practice with colleagues, reviewing professional publications and establishing personal networks
I completed bachelor level from Shankar dev campus.
i completed my Intermediate level from Shikhar Academy.