IT Manager
Union
Total years of experience :27 years, 1 Months
• Project Management of ERP(AX2012 & Orion) & Operation application implementation - Supervised the Installation, Gap analysis, Training, UAT, Parallel Run, Live Run & handling day to day updates & upgrades thru proper change management process
• Manage the migration for business application in operations & finance
• Manage all the integration systems with operation system & ERP
• Ensure & Supervision for Database (SQL & Oracle) & Application implementation in line with organization strategy
• Implementation of AD, HP blades with SAN, Exchange mail system, Citrix, HA, LAN/WAN.
• Manage the Database & Support team for resolving the business application issues within the agreed SLA and reduce production issues to minimum
• Periodic review of support SLA’s with Vendor
• Manage all engagements with vendors such as change management, negotiation & support
• Interact with stakeholders at various levels of project & system implementation
• Working with finance team, business team & technical team for IT budgeting
• Interacting with external & internal auditors for smooth IT Audit
• Take lead architecture role in translating business requirement into detailed system designs
• Worked closely with business stakeholders to determine business requirements & product prototypes.
• Document all business & technical requirement to direct the solution developers
• Lead a team of developers (.net & Sql Server) in the delivery of business applications such as Supply Chain Management system, Insurance Broking system & Food processing systems
Royal group is a conglomerate of 60 large & medium sized companies based in UAE.
Worked as a team lead for the design and implementation of group infrastructure, which includes:
• Active directory service implantation in centralized & decentralized mode
• Exchange 2007 implementation using CCR cluster mode in multi domain environment
• Installed and configured SharePoint Server 2007 with MS SQL server in Cluster mode.
• Security implementation which includes firewall policies, group policies, system hardening best practices, network & system monitoring, spam & virus filtering
• Site to Site VPN using IPSec & SSL in Fortinet (800/100/60B)
• Setting up & Configuring HP blade servers (BL460&BL480) on HP C7000 Enclosure with HP MSA 1500i SANs & tape libraries
• Design of Datacenters in various group companies
• Evaluate, analyze and make recommendation on the network, firewall and information security components that operate within the group IT infrastructure
• Authoring of technical documentation including installation & support procedures
• Deliver of briefing / technical sessions to IS&T staff on various technology product
• Ensuring compliance to policies, standards & best practice on technology, process & security within the group
• Responsible for maintaining group wide MS enterprise licensing
• Responsible for IT budgeting
• Day to day management of network components & server and also provide 3rd level support to IS&T team at group level
Worked with one of the famous Lloyd’s Insurance brokers
• Responsible for overseeing all aspects of Enterprise IT Infrastructure services. Managing and coordinating between site offices in Dubai, Bahrain by taking care of all technical requirements, issues, design and implementation of LAN/WAN and VPN Solution.
• Responsible for Complete Design & Implementation of Windows 2003 network, Exchange System, Citrix MetaframeXP Terminal Servers, Enterprise Antivirus solution, Internet solutions, computerized Access systems.
• Worked as application support for in-house developed system with database administration of SQL 2005
• Act as source of expertise on network systems to the IT department. Maintain an up-to-date knowledge about current trend & technology in the network industry.
• Monitor network performance on an ongoing basis, evaluate solutions and improvement of technology scenarios and make recommendation to management that include preliminary cost/benefit analysis, cost justification and related issues.
Application Developer
• Developed Fully Integrated Financial Accounting Application with Visual FoxPro 5.0 as front - end with the native VFP Database. Involved in transition process to SQL 7.0 server.
• This application takes care of the company’s day to day online activities related to sales, purchase, inventory and General Ledger. Application can handle multiple companies and inventory locations.
• The highlight of the application is it utilizes the features of Client/Server Technology and the Transaction Processing of the VFP for the updating of data from different remote sites to the head office.
• Handles queries required for analysis of various sales & inventory movement.
System Administrator
• Solely responsible for implementation and administration of NT 4.0. Administration of Branch-Office Connect ‘, Implemented CITRIX WinFrame 1.7.
• Performing need assessments, Software upgrades Analyzing, Providing Technical Support and In-house training. E-mails, Internet administration, WINFAX administration. Resolving PC and server communication problems. Forecast IT system requirements.