Solution Architect & Pre-sales Consultant
NCR Corporation
Total years of experience :28 years, 9 Months
■ DW/BI & CRM Solution Architecture
■ Proposal Writing and System Configuration
■ Development of technical presentations & demonstration
■ Business Analysis and Development for BI reporting solutions
■ MDM (Master Data Management) Maintenance
■ Performance tuning for Teradata SQL views
■ End-to-End Design and Implementation of BI Solutions, including Financial Reporting
■ Impact Assessment of changes to operational source systems on BI Systems
Implementation of a Data Warehousing project for a leading Retail Co., including Data Mapping and ETL (Extraction, Transformation & Loading)
■ Defined the department’s strategy
■ Defined SLAs (Service Level Agreements)
■ Development and Management of the DW (Data Warehouse) team
■ DW Maturity & Utilization Assessment;
■ Revamped the DW Architecture and the Database Design
■ Evaluated Data Quality & MDM (Master Data Management) solutions
■ Vendors Negotiation
■ Integration between various IT systems
■ Standardization of IT systems
Similar to the role below, with more emphasis on technical leadership and solution design. Customers included: VHA (Vodafone Hutchison Australia), Optus and CBA (Commonwealth Bank of Australia).
■ Gap Analysis, Solution Design and Implementation of various projects, including inter-carrier charges, support for 3G Detail Data Records (DDR)
■ Changes to an existing DW: updating the logical/physical model, the transformation & loading scripts, and the front-end
■ Data Quality Analysis
■ Performance Monitoring Application
■ Full Implementation of Data Warehousing projects, including gathering of Business Requirements, Logical and Physical Data Modelling, Design of Data Mapping, ETL (Extraction, Transformation & Loading), and BI Applications Development.
■ Technical Management of one of the largest Data Warehouses in the Gulf (Batelco), including overall Data Quality & System Integration Testing
■ Development of complex BI (Business Intelligence) Reports
■ Source Systems included legacy and RDBMS systems
■ Governor for quality and standards of deliverables
■ Delivering Training on TD (Teradata) RDBMS
■ Providing pre-sales support for Data Warehousing, CRM and Data Mining solutions for Teradata prospects in the MEA (Middle East & Africa) region
■ Presenting marketing & technical presentations to introduce TD solutions in DW
■ Started as a Sales Engineer; then, was promoted to the above title
■ Hiring and Managing technical support engineers
■ Project Management and Training Coordination
■ Delivering marketing and technical presentations and demonstrations to introduce the SAS system solutions in Data Warehousing, OLAP (Online Analytical Processing), EIS (Executive Information Systems), and Data Mining, etc.
■ Led pilot projects in the areas of OLAP, EIS and Data Warehousing
■ Developed a 3-month training program for the new-hire technical staff
■ Delivered SAS training courses in the areas of 4GL, Object Oriented Programming, accessing external data and Client/Server applications
■ Took the initiative to design and implement a Prospects’ Tracking System
■ Customers included Saudi Aramco, the world’s largest Oil Company; and various private and government organizations
