Bilal Ahmed

Responsible for solution design: collaborate with customers by providing customer use case analysis, business model analysis, engineering and design of technical solutions and technical consultation to customers about Fleet Telematics & IoT products. Responsible for helping define and update the long-term technology roadmap of the company. Steer development and industrialization of IoT & Fleet Solutions. High level of comfort communicating effectively across organizations. Participate in the definition of development of Fleet & IoT roadmaps.

Full responsibility for operational support and management of customer service around Saudi Arabia. In this role, I maintained good relationships with customers and suppliers. Key management role linking operations & development teams. Creation and maintenance about hardware installation and support documentation for technician & support staff.

Full responsibility for operational support and management of customer service around Saudi Arabia. In this role, I maintained good relationships with customers and suppliers. Key management role linking operations & development teams. Creation and maintenance about hardware installation and support documentation for technician & support staff.

Manage to repair hardware such as PC, Printers and other Peripherals. Software Installation & Troubleshooting. Implementations of New Networks. Structured Cabling for Routers, PC's. Crimped and Installed of Patch Panel, Patch Codes for Server Cabinets. Installed Fiber Switches and Fiber Patch Panel and Different Servers. PC Assembling and Troubleshooting. Remote Support for Clients using Team viewer, Any Desk. Provide Help Desk Support for Users.

Assists with the quality of audio and visual system operations in all areas of the hotel. Provide daily support coverage for any AV-IT related equipment. Responsible for the operations and maintenance of audio and video equipment in recording sets. They often set up equipment before an event and take it down afterwards. They need to be able to work with recording equipment, Projectors, sound systems, video screens.

Kept maintenance and repair records for security equipment. Plan and manage CCTV systems and projects of work, involving CCTV application or CCTV infrastructure. Installs, operates and repairs technical surveillance equipment. Responsible for performing all technical work with installing, repairing, maintaining and training in the use of all associated surveillance equipment.