بلال أحمد

• Operate and manage CAFM system for work order creation, tracking, and closure
• Coordinate preventive and corrective maintenance activities
• Monitor service requests and ensure compliance with SLA & KPIs
• Supervise soft services teams and ensure quality service delivery
• Update asset data, maintenance logs, and service reports in CAFM
• Coordinate with contractors and internal departments
• Conduct site inspections and prepare weekly/ monthly reports
• Ensure compliance with HSE and client standards

• Supervised cleaning and housekeeping operations
• Managed manpower deployment and shift schedules
• Conducted quality inspections and client walkthroughs
• Maintained attendance, performance, and discipline records
• Supported CAFM updates and documentation