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تم إلغاء حظر المستخدم بنجاح
بلال الكسابره, Human Resources Manager

بلال الكسابره

Human Resources Manager·Safaa Driving Training Center

الأردن

بكالوريوس, Human Resources Management

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 5 أشهر

Human Resources Manager

يناير 2022 - حتى الآن

Safaa Driving Training Center

مادبا‎، الأردن

يناير 2022 - حتى الآن

• Led and managed daily operations of the training center, ensuring smooth workflow and
achievement of organizational goals.
• Oversaw all employee-related matters, including recruitment, onboarding, training, and
continuous performance development.
• Managed payroll processing accurately and ensured timely compliance with financial
schedules.
• Developed and implemented HR policies and organizational procedures to enhance
workplace efficiency and productivity.
• Monitored team performance, provided guidance and support, and motivated staff to
achieve high standards.
• Coordinated between departments to ensure excellent service delivery and high customer
satisfaction.
• Proposed and executed process improvements to increase operational efficiency and
overall productivity.

مجال الشركة:
خدمات الدعم الإداري

Sales & Operations Executive

ديسمبر 2021 - حتى الآن

Safaa Driving Training Center

مادبا‎، الأردن

ديسمبر 2021 - حتى الآن

• Generated and converted a high volume of inquiries into confirmed registrations for driving training
programs.
• Consistently exceeded monthly sales targets through structured follow up and customer conversion
strategies.
• Managed the end to end sales cycle including lead contact, needs analysis, presentation of training
packages, pricing explanation, and closing.
• Handled daily customer pipeline including inquiries, objections, and post contact follow ups to maximize
conversion rate.
• Advised clients on suitable training plans based on individual needs, availability, and licensing
requirements.
• Maintained strong customer relationships leading to repeat registrations and referral driven business
growth.
• Coordinated with instructors and scheduling team to optimize training allocation and improve service
efficiency.
• Maintained accurate CRM style records for registrations, payments, and client interactions ensuring data
integrity and traceability.

مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
الإدارة

Human Resources & Administrative Officer.

يناير 2020 - حتى الآن

Safaa Driving Training Center

مادبا‎، الأردن

يناير 2020 - حتى الآن

• Directed and managed all daily administrative and HR operations of the center, ensuring
smooth workflow and achievement of organizational goals.
• Managed and organized employee records, including attendance tracking, contracts, and
final settlements.
• Handled payroll using Excel, ensuring accuracy and timely compliance with financial
schedules.
• Oversaw electronic systems for registration, billing, and data management to ensure
efficiency.
• Supervised recruitment, onboarding, training coordination, and employee performance
development.
• Developed and implemented HR policies and administrative procedures to enhance
operational efficiency and productivity.
• Prepared and analyzed daily and weekly reports on training sessions, attendance, and
registration activities to support operational decision-making.
• Monitored and supported team performance, providing guidance and motivation to
maintain high standards.
• Effectively coordinated internal departments and external stakeholders, managed
schedules, and ensured smooth communication to support daily operations.

مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
الموارد البشرية والتوظيف

Sales Executive | Mobile Phone Sales & Store Operations.

فبراير 2019 - سبتمبر 2021

Moscow Mobile

مادبا‎، الأردن

فبراير 2019 - سبتمبر 2021

• Managed daily store operations and customer interactions from inquiry to final purchase.
• Sold mobile phones and accessories, explaining product features and recommending suitable solutions
based on customer needs.
• Provided personalized recommendations based on customer budgets and usage requirements, enhancing
customer satisfaction and sales performance.
• Managed pricing, promotional offers, and sales activities to support revenue growth.
• Monitored inventory levels and ensured the availability of high-demand products.
• Coordinated product sourcing and supply to maintain continuous stock availability.
• Handled basic device troubleshooting and coordinated with technical specialists for advanced repairs.
• Supervised store operations and maintained high standards of customer service and operational efficiency.

مجال الشركة:
أبحاث السوق

التعليم

Amman Arab University

يناير 2026

يناير 2026

بكالوريوس، Human Resources Management

الأردن

Al-Tarbia Al-Haditha Schools

يناير 2016

يناير 2016

الثانوية العامة أو ما يعادلها، ثالث ثانوي

المملكة العربية السعودية

Al-Tarbia Al-Haditha Schools

يناير 2016

يناير 2016

الثانوية العامة أو ما يعادلها، hr

المملكة العربية السعودية

Al-Tarbia Al-Haditha Schools

يناير 2016

يناير 2016

الثانوية العامة أو ما يعادلها، توجيهي

المملكة العربية السعودية

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONVERSION MARKETING
Intermediate
CONVERSION MARKETING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
STREAMLINING
Intermediate
STREAMLINING
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
BILLING
Intermediate
BILLING
Intermediate
ELECTRONIC SYSTEMS
Intermediate
ELECTRONIC SYSTEMS
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate

التدريب و الشهادات

الشهادات
Artificial Intelligence in Marketing
Advanced Excel
Artificial Intelligence in Marketing
Advanced Excel
Artificial Intelligence in Marketing
Advanced Excel