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بلال الشامي, WAITER

بلال الشامي

WAITER·DAR-AL-YASMIN RESTAURANT,

Kuwait

High school or equivalent, chef

Work experience

Total years of experience: 7 years, 6 months

WAITER

January 2024 - Present

DAR-AL-YASMIN RESTAURANT,

As Salimiyah, Kuwait

January 2024 - Present

• Providing excellent customer service to ensure satisfaction.
• Taking customer orders and delivering food and beverages.
• Making menu recommendations, answering questions and
sharing additional information with restaurant patrons.
• Up-sell additional products when appropriate.
• Communicate order details to the Kitchen Staff
Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

WAITER

January 2023 - January 2024

HOTEL OCEANUS,

Beirut, Lebanon

January 2023 - January 2024

• Greet and escort customers to their tables.
• Present menu and provide information when asked.
• Prepare tables by setting up linens, silverware and glasses.
• Arrange table settings and maintain a tidy dining area.
Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

WAITER

January 2022 - January 2023

SHALLALAT-Al-BAROUK,

Lebanon

January 2022 - January 2023

• Greet customers, give out menus, take food and drink orders.
• Answer questions about the menu and give advice on ingredients.
• Serve food and drinks, handle bill payments and clean tables.
• Deal with any complaints and make sure customers are happy.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

COMMIS CHEF

January 2020 - January 2022

BLUE BELL,

Lebanon

January 2020 - January 2022

• Monitors kitchen equipment and reports issues to superiors.
• Measures, mixes, and prepares meal ingredients, sauces, etc.
• Washes, chops, and cuts fruit, meat, and vegetable items.
• Assesses inventory and requests resupply when necessary
Company industry:
Shipping
Job role:
Hospitality and Tourism

INTERNSHIP WAITER

January 2017 - January 2018

MIR-AMIN PALACE,

Lebanon

January 2017 - January 2018

• Prepare the room and the tables for the service.
• Offer a service of a quality.
• Help to present the menus, daily specials, drinks, etc.
• Take orders from customers.
• Serve and serve the dishes. Clear the tables if necessary.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

INSTITUTE OF TECHNOLOGY AND SCIENCE

January 2022

January 2022

High school or equivalent, chef

Lebanon

SHOUF HIGH COLLEGE INSTITUTE

January 2017

January 2017

High school or equivalent, waiter and chef

Lebanon

Skills

Sales
Expert
Sales
Expert
Food Service
Expert
Food Service
Expert
Customer Service
Expert
Customer Service
Expert
waiter
Expert
waiter
Expert
Teamwork
Expert
Teamwork
Expert
Hospitality
Expert
Hospitality
Expert

Languages

Arabic
Beginner
English
Beginner

Hobbies

  • Billiard
  • Football
  • Swimming