بلال العزة

 Ensure client satisfaction, relationship management in all activities.
 Support - Ensure CHEP’s client control systems are operated to correctly account for equipment balances and to minimize stock losses.
 Responsible for client training in equipment control procedures
 Collecting market data from your current client portfolio to assist in developing CHEP’s Trade Data base & for development purposes
 Resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management, as well as resolving disputes between participating sending and receiving clients
 Resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management, as well as resolving disputes between participating sending and receiving clients
 Supply chain - assist in the establishment of cost effective operations and logistics services.
 Ensure that assigned projects produce the required deliverables within the defined quality, time and cost constraints
 Involving the production of plans, documentation and guidance for project teams throughout the project lifecycle
 Undertaking the technical and administrative activities concerned with the creation, maintenance and controlled change of the configuration throughout the project life cycle
 Providing justification for undertaking a project, in terms of evaluating the benefit, cost and risk of alternative options and rationale for the preferred solution. Its purpose is to obtain management commitment and approval for investment in the project, and is owned by the sponsor
 Creating, maintaining and controlling change of the configuration throughout the project life cycle, ensuring that all changes made to a project’s baselined scope, time, cost and quality

Evaluates key business drivers. Tracking progress against plans at a granular level. Recommending actions to get to planned performance for the operating teams.

Analyze/review vendor accounts for accuracy and check credit balances; request cash refunds on credit balances.

Coordinate with supply chain department on the timely reconciliation for the POs issuance

Projects and clients investigation to enroll them under our expected clients list via network Marketing.