Head of Operations
Muheel Facilities Management
Total des années d'expérience :13 years, 0 Mois
Manage a team of eight sales consultants in the Western Province - KSA
2) Achieve growth and hit sales targets by successfully managing the sales team
3) Monitor competition by gathering current information on pricing, merchandising
services, and delivery schedules.
4) Support sales consultants with detailed offers and work on transforming these
offers to contracts.
5) Possess first-rate negotiating skills and train sales consultants.
6) Participate with creative ideas in sales meetings and maintaining a proactive
approach.
7) Implements national sales programs by developing field sales action plans.
8) Follow and maintain Boecker referral system.
9) Make sure CRM software entries of sales consultants are always up-to-date.
10) Own recruiting, objectives setting, coaching and performance monitoring of sales
representatives
11) Develop and communicate the expectation levels and vision of the company to the
members of unit
12) Coordinate with other heads of departments, integrating objectives and ideas for
organizational growth
13) Build and promote strong, long-lasting customer relationships by partnering with
them and understanding their needs
1) Survey premises to estimate technical requirements and pricing.
2) Reach and maintain monthly targets set by the company.
3) Keep management informed by submitting results report on a monthly basis.
4) Monitor competition by gathering current information on pricing, merchandising services, and delivery schedules.
5) Prepare detailed offers and work on transforming these offers to contracts.
6) Possess first-rate negotiating skills.
7) Handle renewals of contracts.
8) Provide feedback from clients to assess possible refinements to existing services and products.
9) Participate with creative ideas in sales meetings and maintaining a proactive approach.
10) Review professional publications and establish personal networks.
11) Follow and maintain Boecker referral system.
12) Communicate effectively new sales and renewals to Operations Department.
13) Make sure CRM software entries are always up-to-date.
14) Establishes and adjusts selling prices by monitoring costs, competition.
15) Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
16) Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Present and inform prospects on how clients can benefit through their use of
Boecker services.
2) Gold prospect, grade these prospects and obtain appointments to sell to them.
3) Survey Premises to estimate technical requirements and pricing when needed.
4) Reach and maintain monthly targets set by the company.
5) Educate clients on the processes that will enable them to gain the most value from
Boecker Services.
6) Prepare detailed offers, follow up till the offer becomes a contract to handle after-
sale follow-up.
7) Handle renewals of contracts, when applicable.
8) Document and deliver weekly and monthly sales reports.
9) Participate with creative ideas in sales meetings.
10) Follow up on any sales cycles in action and report progress.
11) Follow and maintain Boecker referral system.
12) Sustain a highly effective administrative, filing and documentation system at all
times.
13) Communicate effectively new sales and renewals to Operations Department.
14) Make sure CRM software entries are always up-to-date.
Consider best price, quality, availability, reliability, selection variety & technical
support when choosing suppliers and merchandise.
2) Communicate with production department, planning engineer & sales department to
learn about the materials required for the production.
3) Use many sources to find out about the potential suppliers and evaluate them.
4) Prepare deployment timelines and budget requirements for planned or new operations
5) Develop logistical plans and support plans for existing operations.
Use market knowledge to influence decisions regarding customer pricing and sales
programs.
2) Organize special sales projects, such as new product introduction, sales promotions and
advertising.
3) Able to establish priorities and work under limited supervision.
4) Analyzing market activity and tends.
5) Develop new operating procedures
6) Track records of meeting tight deadlines.
7) Managing and developing distributor relationships.
8) Responsible for the invoicing department and daily follow-up.
9) Control the supervisor work programs and ensure their proper execution.
10) Identifying and exploring business opportunities with both new and existing customers.
11) Able to enforce high performing working relationships with sales colleagues.
12) Month to date sales monitoring (major products, new lunching products, analyzing
data).
13) Excellent telephone sales skills.
14) Expert in business networking.
Achievements:
1) Closed sales, improved customer retention and established new accounts leading to
enhanced revenue generation.
2) Maintained strong vendor relationships. For example, improved relations with an
important client, who was very hard to satisfy, while negotiating a $30k settlement
3) Produced 57% of sales through channel organization, attaining 20-30% higher margins
than industry norms.
4) Key results: Youngest sales representative to close a major accounting.
NB: The main objective is to ensure the daily sales operations, by maintaining excellent relations
with current and potential clients and develop the best means to meet their demands.
B.A in Business Accounting (Beirut Arab University)