Bilal Chaudhry, IT Manager

Bilal Chaudhry

IT Manager

McARTHUR+COMPANY

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, ITIL in IT Service Management
الخبرة
8 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 9 أشهر

IT Manager في McARTHUR+COMPANY
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أغسطس 2017

• Data Center Maintenance including Backup, User creation, User Rights & permission.
• Create global access for Data Center.
• Installation & configuration of work stations & servers (As per co. policy)
• ERP admin, database Maintenance, user management, installation & configuration, reporting.
• Server backup & Maintenance with regular checkup and updates.
• Setup mail signatures, configure remote access.
• Desktop & Laptop Systems Maintenance & Troubleshooting.
• Printers sharing, Maintenance & troubleshooting.
• Maintenance checkup for staff laptop systems & Hardware’s.
• Attending Calls & issues, in office & remote.
• Complete Desktop support including Internet, backups, hardware & software.
• POS Staff training on Yardi software.
• To understand the info needs of the system and make sure it is functioning properly for all Modules.
• Managing and Troubleshooting the E-Mail Servers & Hosting of Websites with domain name registration.
• Maintain G Suit google Apps as a super user.
• Keep a check on Website IP Address block listing & spam house check-up.
• Install and Configure CRUX ERP for POS locations.
• Daily POS Data Sync status with servers.
• Create mailing campaign using mail chimp for Bulk email marketing.
• Website Database backup & important modifications.
• Guidance to create basic HTML / forward / park the domain or webpage.
• SEO management for all the websites.
• Upgrading any peripheral should be approved by Head of Department.
• Maintaining software licenses. i.e Windows, MS Office or any other software required in company should be maintained in DML.
• Purchase new hardware as per company’s policy.
• Maintain leasing agreements if any with hardware manufacture or software license.
• Keep service level agreements with manufacture as per their warranty requirement.
• Execute SQL queries as per the requirement or instructed by CRUX ERP suppliers.
• Daily sales reconciliation with CRUX vs Actual.
• Servers Cloud backup & Sync on daily basis.
• Print management & Quota assessment as per user demand.

IT Engineer في MOHD. AL KHATIB COMPUTERS Est. SHARJAH
  • أشغل هذه الوظيفة منذ

Maintain leasing agreements if any with hardware manufacture or software
license.
* Keep service level agreements with manufacture as per their warranty
requirement.
* Execute SQL queries as per the requirement or instructed by CRUX ERP
suppliers.
* Daily sales reconciliation with CRUX vs

Sr. Executive في PakTurk Businessmen Association PTBA
  • أكتوبر 2014 إلى يوليو 2015

Domain Controlling, Active Directory, Group Policies.
* Installation and configuration of Routers/ Switches, Networking Cabling.
* Manage IT related matters.
* Update Windows based servers, Proxy server, DNS.
* Visiting PakTurk Schools/ Colleges Computer Labs for IT matters.
* Web Development / Maintenance.
* Graphic Designing

Sr. Executive في ParaTech Software Solutions Pvt Ltd
  • يوليو 2014 إلى أكتوبر 2014

ERP Deployment
* Documentation Understandings (Gap Analysis, Functional Specification,
Requirement Specification)
* Review Functional Specifications/ Gap Document of software.
* Making Test Designs (Making test cases)
* Making Fault Reports.
* Making Complete QA Documents.
* Performance Testing (manually)
* ERP Technical Training to end user.
* After sale technical support

IT Officer في Advance International Chemicals Pvt Ltd
  • يوليو 2013 إلى يوليو 2014
Technical Support
  • إلى

Designing network architecture, managing its configuration, ensuring proper
deployment and supporting of scalable routed, switched networks,
structured cabling for Local Area (LAN) and Wide Area (WAN) network.
* Management of email system ISP coordination & connectivity.
* Website maintenance and development.
* Hardware/software installation & trouble shooting, and systems
installations.
* All IT Related matters Including new software development, MIS, Network
Maintenance, VPN, TMG, Providing IT Education to other Users.
* Liaise with users and management to identify current and future IT needs to
meet business requirements.
Projects as

الخلفية التعليمية

دبلوم, ITIL in IT Service Management
  • في AXELOS
  • يوليو 2017

Candidate Number: 9980091958135963)

بكالوريوس, BSCS Computer Sciences
  • في COMSATS Institute of Information Technology Lahore Pakistan
  • ديسمبر 2013

NA

الثانوية العامة أو ما يعادلها, Matriculation
  • في DPS (Divisional Public School)Model Town
  • يوليو 2006

Specialties & Skills

Web Development
Maintenance Management
Graphic Design
PC Networking
Android
COMPUTER HARDWARE
MANAGEMENT
MICROSOFT OFFICE
MICROSOFT WINDOWS
PRINTERS
SERVERS

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية
متمرّس
الأوردو
اللغة الأم

التدريب و الشهادات

ITIL (الشهادة)
تاريخ الدورة:
August 2017

الهوايات

  • Cricket