Manager – Business Development/Account Management
Smart IMS Inc.
Total des années d'expérience :15 years, 11 Mois
• Responsible for all sales activities for USA region, generating the leads, qualifying the leads, working on presentations, proposals and Quotations etc.
• Targeted the service offerings such as Application development, QA, Professional services (Staffing).
• Involved in hunting, proposal writing, submitting the state government RFP’s, RFQ’s.
• Interacted with the existing channel partner to expand the business, Involved in existing client interactions and acting as an account/Engagement management for few projects.
• Supporting Smart IMS in preparing and redesigning the marketing collaterals such as brochures, Presentations, Email marketing, introductory email drafts etc. worked closely with the marketing team.
• Responsible for developing the entire sales plans for the quarters and ensure the things working out as per the plan.
• Involved in all high level business meetings to have my inputs going forward in order to achieve and win the RFP’s, responsive towards the proposals, quotations, negotiations etc.,
• Responsible for managing and update Microsoft Dynamics CRM and inside sales team activities etc.,
• Responsible for weekly/monthly reports to management and involved in weekly sales call meetings etc.
• Worked as a MIS for the organization and involved in end to end sales operations.
• Responsible for 3 different accounts for the USA market to make sure the smooth deliveries and also responsible for farming the account.
• Support Enterprise Management system (ERP) sales activities for Saudi Market.
• Responsible for the service lines such as ERP product, Custom application, Oracle primavera licensing, IT Staff augmentation.
• Develop effective sales plans, Prepared Presentations, Prepared Module wise Information Brochures, and Marketing Collateral etc.
• Responsible for initiating the lead, Customer meetings, Product Demonstrations, Clarifying and assisting the customers to choose the best for their organization, set customer expectations with our Product and technical team.
• Mapping the market, Involved in the market research activities, and handled the cold calling escalations from the team, responsible for team target numbers.
• Handled the entire Presales activates for ERP/Application solutions, Responsible to suggest the best possible solutions according to the customer requirements.
• Experienced handling the application demonstration such as CRM, Accounting/Finance, HR/Payroll, POS, Retail, Manufacturing/Production, Inventory Management, Auto DMS etc.
• Prepares and implements sales account plans (including activity reports and forecasts) Manages sales funnel from lead to closure.
• Handled the existing client accounts and involved in the Project Implementation - Project Kick off meetings, Ensure the best service to the clients, Involved in the weekly review meetings, Ensure our team met the client expectations.
• Develop and maintain close business relationships with key decision makers and influencers within client organizations.
• Responsible for UAT and Product training documentation of client organization, Statement of work (SOW), SLA’s
• Responsible preparing RFP, RFQ and tenders.
• Attended the relative events and represented the company, expanding network and develop leads.
• Responsible for all the related documentation, payment follow ups, closers etc.
• Responsible for planning, organizing and directing the organizations business development activities and strategies that promote the growth of the organization by attracting new business relationships and expansion of existing business relationships.
• Initiated all the marketing collaterals, Drafts, Business services presentations, Business required documents etc.
• Handling end to end sales management through email campaigns, cold callings, market research, Client meetings etc.
• Working closely and handling the market research for data preparation of targets companies across US and closely working with Digital marketing team to provide assistance on marketing collaterals and broachers etc.
• Work Closely with CIO’s, CTO’s, CISO’s and all ‘C’ level & VP level people by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
• Prepare presentations and write ups, handle customer meetings and to interact with other teams (internally) to meet the clients expectations.
• Building relation with the key decision makers in the Client’s IT Department by articulating the Project consulting capabilities and expertise of the company.
• Started the sales engine by connecting WinWire with the clients such as Farmers Insurance, Fannie Mae, Broadcom Corporation, PayPal, and Aflac Incorporated for etc.
• Prepared the Client accounts report, MIS report, sales activities report etc.
• Regularly Liaisons with existing clients to identify new business opportunities.
• Experienced managing the large client accounts with the industries such as Telecom, Government, Insurance, E-commerce, Semiconductors, Financial services etc.
• Managing the team of inside sales associates and Market research with good managerial and people management skills, responsible for team’s KRA’s and productivity.
• Involved in end to end Sales and Business Development activities
• Monitored the team performance on regular basis and motivated them to achieve their set targets.
• In 4 Years, Have been supported in there different businesses Such as Software product sales, Localization Project sales, Software Globalization services sales, Staffing services sales.
• Handled the business regions such as US, Middle East (Gulf), Europe and India market for increasing the business revenue by gaining and undertaking the localization projects.
• Responsible to add the new Clients for North America in staffing services.
• Experienced preparing presentations, RFP’s RFQ’s and drafting the documents related to Client requirement notes handy in collaboration with Subject Matter Expert team.
• Discuss the high-level value proposition of our solutions & services in the customers’ business environment
• Coordinated with the Market Research team for data researched and data support with the set targeted companies and decision maker’s contacts.
• Gathering the client requirement, involves and support the Project management team to Initiate, Planning, monitoring, Scheduling till deliveries.
• Managed the Staffing services sales and involved in end to end business development activities to offer contingent workforce management, Workforce planning, Staffing, Managed services
• Actively involved conducting the Staffing sales meeting, Preparing Presentation, Account Management, Quality check process, gathering the client requirements and assigning to the recruiters, handled the delivery process of the submissions, checking the submission status with the client, managed updates etc.
• Well Experienced with Cross selling strategies.
• Industrialized and developed the clients such as Humana, Riot games, Electronic Arts, Scavoline, Citrix, BannerHealth, Opentable, Cisco Systems, Netflix etc.
• Actively involved in marketing and selling of our product “PulseHR”. Presented and demonstrated PulseHRMS in Indian market and conducted meetings with HR’s of SMB’s and fortune 500 companies.
• Formulated different Sales strategies to achieve the set targets.
• Worked closely with the CEO, co-officers in the company to determine Business Needs and appropriate Sales strategies.
• Closed new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Experienced using Customer Relationship management (CRM), used salesforce to monitor the sales team activities, Managing the leads, data, prospects, customer information, pipelines and complete sales track records etc.
• Conducted the client meetings by using WebEx (Web conferencing product of Cisco)
• Purely Involved into Staffing business development.
• Responsible for preparing the MIS Reports, daily productivity reports, P/L balancing report etc
• Profit Management (P& L responsibility) / Strategy Planning.
• Responsible for complete paper works and involve in reviewing and preparing MSA, SOW (Statement of Work), NDA, SLA’s etc.
• Accounts Pipeline Management by analyzing potential accounts and maintained relationship with them for future business and projects.
• • Interacted with clients on day to day basis for latest updates with regards to their requirements.
• Maintained and updated database of vendors/suppliers.
• Interacted with hiring manager, open positions and skills set.
• Sourced and screened the candidates as per the requirements using job postings, networking, user group and referrals.
• Marketed the bench candidates for different technologies contracts positions
• Placed high-end technical professionals such as Architects/Developers, Database Architects/Developers, Network/Security Engineers, Web Developers, RF Engineers, electronic and communication engineers, electrical engineers, cad engineers and Quality Assurance Testers/Analysts for Contract, Contract to Permanent & Permanent/Full-Time positions
• Preliminary screening / short listing the right qualitative profile against the given requirements.
• Facilitation and co-ordination in interview process
• Handle the Client accounts Such as TCS, Marathon Oil Corporation, Chesapeake Energy, and Meryl Lynch. Understand the Requirements and Work closely with the engagement managers to make sure the deliveries as per the client expectations.
• Involved in negotiation on contracts, Clauses etc.
• Initiated background check of confirmed candidates, Followed up on acceptance & joining dates.
• Responsible for skill resourcing; sourcing of domain experts at various levels.
• Scheduling technical / final interview either with the technical panel or with the management group and followed up for the feedbacks.
• Well experienced hiring SAP Consultants for the SAP Client requirements
• Proper co-ordination with the clients & candidates till the offer letters are rolled out.
• Followed up with the candidate till he/she joins the clients company.
• Interacted with clients on day to day basis for latest updates with regards to their requirements.
• Recruited Technical professionals - software engineers, quality analyst, project managers, java developers/architects, oracle developers/DBA’s, big data/Hadoop, ab initio developers, data architects, On SAP modules - SAP FICO, SAP BI/BO, SAP MM, SAP SD, SAP HR etc for contract, contract to hire and permanent positions.
• Used Portals such as dice, monster, Corp - Corp, hot jobs etc for search candidates as per the Client Requirements
• Developed a network of varied resources, resulting in quick response to client’s requirements.
• Worked as a sales consultant in inside sales team.
• Responsible for running the email campaigns on daily basis and be prompt on responses with service offering details.
• Responsible for arranging the meetings with managers and VP.
• Responsible for sending the meeting invites to the client and block the calendar.
• Sending the marketing collaterals as required and if requested by the clients.
• Experienced having a client approach with services offerings such as temporary staffing, contract to hire and permanent staffing.
• Experienced with database management.
• Placed and deployed my professionals at the client place and generated the revenue.
• Screened the resumes based on competency and skills.
• Followed up with hiring managers to arrange interviews and maintaining contact with them after candidates got hired to ensure client satisfaction.
• Liaison between recruiters and the clients for smooth deliveries.
• Coordinated communications between consultants, clients and managers.
Have been rewarded as a best Batch leader achieved 1st prize in chess competition have been rewarded as a best employee of the year
Diploma in Electronics and Instrumentation Engineering from Board of technical Education. Hyderabad, India