Smart Product Services Technician
United Electronics Company eXtra
Total years of experience :2 years, 9 Months
Supervising a team with 3 members of Technicians, Front desk support, Responsible for final decision DOA and Misused devices, Reporting to Regional supervisor on weekly bases for Business reviews and income, Follow up with Suppliers for under warranty cases, Follow up with Technical Center for out of warranty devices, Updating customers for ready devices after service, Updating record for sales and team performance, Handling angry customers and providing the best solution to solve their problems, Responsible for inventory inside the clinic, Placing orders for office supplies and spare part on monthly basis, Leading, educating store team and clinic team about latest technologies and their benefits, and not only limited to this..