Manager Core Networks & Data Center
Punjab Information Technology Board Govt of Punjab
Total years of experience :20 years, 9 Months
RESPONSIBILITIES:
• Lead and manage all phases of an IT project
• Define scope of work, schedule, standards, and procedures for project assignments. Establishes members' roles and priorities
• Ensure each project’ plans are realistic, maintained and properly resourced as well as the delivery, if it is within the due dates
• Oversee day-to-day operation of the in-house IT Team and manage the members
• Provide technical direction to subordinates and review work produced to ensure technical excellence
• Create an inspired and motivated team environment with an open communication culture
• Lead by setting a good example and engage the team to achieve the set goals
• Monitor team performance and report on metrics
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
Manage 24x7 network operations team, ensuring
• Optimal network performance including monitoring, troubleshooting and restoration.
• keep the Data Center up and running to maintain the service provided by Punjab Govt to its various department.
• implementation of policies and procedure and system automation
• ensure staff complies with IT policies and procedure.
Infrastructure/ Information Tech
Business Continuity
Disaster Recovery
Multi-Platform Networking
IP Contact Center
Operations Management
Data Center
Migrations / Upgrade
Project Management
IT Strategy Development
Budgeting
Help Desk Management
Technical EXPERIENCE
Certification:JNCIP, JNCIA, JNCIS
Hardware Cisco ASR 9000 Series, Cisco 7000
3000/2800/2900 Series Routers,
Cisco Nexus Switches 7000 and 5000 Series
Cisco Catalyst 6500/4500/3560/2900 Series Switches,
Cisco Wireless Controller 4400, 5400 Series,
Cisco Access Server AS 5500, Juniper M40e M120, M10i, M7i/J-6350 series Router Cisco IP Phones 7910, 7912, 7960, 7962, Hubs, Laptops & Work stations & Servers HP, Dell, IBM, Compaq) Network Cards, Printers, Scanners and other Peripherals.
Software: Windows, UNIX and Linux OS and IOS, Jun-OS Cisco Call Manager Cisco Secure ACS (Access Control System), Cisco WCS (Wireless Control System), SolarWinds NMS, Event Log Analyzer, Net Flow, Device Expert (Auto Backup of Switches and Routers), HP Open View, Microsoft Active Directory, Microsoft Exchange, DNS, DHCP, SMTP, POP, IIS, Microsoft ISA Server, Blackberry Enterprise Server.
Network Protocols:LAN/WAN, TCP/IP, MPLS-VPN, OSPF, BGP, SSL-VPN, IPSEC-VPN, WLAN, VLAN,
VTP, STP, HSRP, STP, Logical EtherChannels.
Providing high level technical support, including identifying and resolving problems on Cisco/Juniper supported products for telecommunication infrastructure. This included external routing and internal/intranet routing for Data Center/DMZ servers. Disaster Recovery site planning groups, assisting with network capacity and high availability requirements, Review all changes to network configuration for technical accuracy and impact and provide Multi-Protocol Network problem resolutions.
Routing:Related tasks included providing cisco/Juniper router configuration and change management, providing technical support for Cisco/Juniper Router configurations and installation for company. Configuring different routing protocol and routing policy according to business plan and business applications requirement.
Switching: Related tasks included implementing VLANS and configuring 802.IQ trunk on Fast/Gigabit Ethernet channel between switches, Configuring STP, VTP, HSRP and multicasting, Configuring AAA and QOS as per business plans and business applications requirements
Wireless LAN:Related task included configuring and administrating the Wireless LAN infrastructure based on Cisco Wireless APs and Cisco Wireless LAN Controllers 4400/5500 series
Unified Communication: Related task included configuring and administrating the VOIP infrastructure Cisco based hardware including Cisco MCS, Voice Gateway and Cisco IP Phones of Different Models and Cisco CallManager and Administration of Microsoft Lync 2010/2013/Lync Online .
PROFESSIONAL TRAININGS
ITIL.
PMP.
Cisco Advance Wireless LAN.
Advance Cisco IPT.
Microsoft Lync 2010.
Black Berry Enterprise Server Deployment.
Personal Empowerment, Groom your Self.
Microsoft Exchange 2007 Cluster.