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Bilisuma Birhanu Geleta, branch manager

Bilisuma Birhanu Geleta

branch manager·Cooperative Bank of Oromia

Ethiopia

Bachelor's degree, Cooperative(Accounting and management and auditing)

Work experience

Total years of experience: 11 years, 4 months

branch manager

February 2014 - May 2025

Cooperative Bank of Oromia

Addis Ababa, Ethiopia

February 2014 - May 2025

• Spearheaded branch operations, ensuring seamless execution of day-to-day activities to enhance efficiency.
• Developed and implemented strategic plans, fostering a culture of continuous improvement and staff engagement.
• Coached and mentored team members, driving professional growth and enhancing overall performance.
• Monitored and evaluated staff achievements, utilizing data-driven insights to inform decision-making and optimize outcomes.
• Ensured timely reporting of branch performance metrics, facilitating transparent communication and accountability.
• Cultivated strong customer relationships, enhancing satisfaction and loyalty through exceptional service delivery.
• Collaborated with HR to align staffing needs with branch objectives, ensuring a skilled and motivated workforce.

Company industry:
Banking
Job role:
Banking

Education

Ambo University

June 2013

June 2013

Bachelor's degree, Cooperative(Accounting and management and auditing)

Ethiopia

GPA (rating): Excellent

GPA (rating): Excellent

Visiting major cooperative socities located around Ambo town,conducting research on formulation,strength and weakness of those cooperatives

Skills

Technical Understanding
Expert
Technical Understanding
Expert
Knowledge Sharing
Expert
Knowledge Sharing
Expert
problem solving skills
Expert
problem solving skills
Expert
Workflow Analysis
Expert
Workflow Analysis
Expert
Process Automation
Expert
Process Automation
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Management
Expert
Management
Expert
Finance
Expert
Finance
Expert
Administration
Expert
Administration
Expert
Preparation
Expert
Preparation
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Auditing
Expert
Auditing
Expert
Leadership
Expert
Leadership
Expert
Customer Focus
Expert
Customer Focus
Expert
Communication
Expert
Communication
Expert
Problem Solving
Expert
Problem Solving
Expert
Teamwork
Expert
Teamwork
Expert
Customer Care
Expert
Customer Care
Expert
Professionalism
Expert
Professionalism
Expert
Financial Accounting
Expert
Financial Accounting
Expert
Internal Audit
Expert
Internal Audit
Expert
Financial Reporting
Expert
Financial Reporting
Expert
Budgeting
Expert
Budgeting
Expert

Languages

English

Intermediate

Amharic

Expert

Training and Certifications

Training
Advanced customer service
Erkata
Jun 2015

Recommendations

Mar 2026

Branch ManagerColleague

A professional experienced branch manager with more than 11 years bank experience and known by his popular teamwork and team spirit with his coworkers and has positive attitude toward toward a high culture of performance.

Hobbies and interests

Reading

Playing football,volleyball,watching movies,reading