Bilsa Balagopal, Scrum Master / Project Manager

Bilsa Balagopal

Scrum Master / Project Manager

IBS

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Engineering
Expérience
15 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 9 Mois

Scrum Master / Project Manager à IBS
  • Inde - Kochi
  • mai 2023 à mars 2024

Roles & Responsibilities:
• Managed and supported 2 teams having 8+ members (vendor/client)
• Ensured the team is organized and focused on what matters aligning to the project/workstream requirements.
• Worked with the Leadership team & Product team and developed a healthy backlog
• Ensured the development team is progressing on the projects agreed to, in order of priority and is focused on their goals
• Acted as a bridge/POC between product management & development team
• Planned each sprint, managing the Scrum tool & sprint reviews, eliminating blockers and reporting the relevant status
• Facilitated the Scrum ceremonies like Sprint Planning, Daily Scrums, Sprint Reviews, Sprint Retrospectives and Scrum of Scrums
• Coached the team on Scrum values/practices/principles and removed any impediments to the team's progress.
• Maintained open and honest communication among team members and stakeholders
• Responsible for coordination between teams (DevOps, Architects and other Scrum Masters) and assisted with internal/external communication, improving transparency and collaboration
• Reported the status of delivery using agreed reporting metrics and KPIs

IT Project Manager à G10X
  • Inde - Kochi
  • janvier 2022 à mars 2023

Roles & Responsibilities:
• Collaborated with UK clients to determine project specifications and scope.
• Responsible for managing and proper coordination between the individuals involved in the manual and
automation testing projects.
• Defining and documenting project scope and resource requirements.
• Setting timelines for deliverables.
• Defining and managing priorities against the available capacity of team members.
• Facilitating and leading daily ‘stand up’ meetings.
• Negotiating with internal and external stakeholders.
• Creating a collaborative, innovative and efficient working culture.
• Managing a cross-disciplinary team.
• Encouraging regular iteration on deliverables.
• Ensuring the regular delivery of projects and products in accordance with Agile methodologies.

QA Manager/ Scrum Master à UST GLOBAL
  • Inde - Kochi
  • juin 2008 à décembre 2021

Played role of Tester, Lead and Scrum master / QA manager during the tenure:

Roles & Responsibilities of QA manager/Scrum master:
• Part of the QA Management team with specific focus on Resource and Delivery management for a team size of 70+ FTE's mainly QA with different expertise spread across regions India, UK, Singapore, Switzerland, China
• Part of Operational activities related to Project Code creation, Allocation, Budgeting and Invoicing, Resourcing, Travelling, Margin Improvement, Opportunity management etc
• Worked very closely with Operational teams to ensure the requirements are met
• Engaged with Client Management team / business users and conducted release demo as per MVP definition
• Performed role of QA manager defining & implementing Team Strategy involving many interfacing applications for manual and automation projects
• Played the role of Scrum Master for various teams along with Active participation in PI Planning, Inspect & Adapt and other Agile Ceremonies
• Determining, negotiating, and agreeing on in-house quality procedures, standards, and specifications
• Performed the role of People Manager which includes mentoring, regular performance evaluations and feedback sessions

Éducation

Baccalauréat, Engineering
  • à Govt Engineering college , thrishur
  • juin 2007

Specialties & Skills

PRINCE2
Project Management
Quality Assurance
Certified Scrum Master CSM
Agile Project Management
project management
quality management
Confluence
agile methodology

Langues

Anglais
Expert
Hindi
Expert
Malayala
Expert
Marathi
Moyen

Formation et Diplômes

Certified ScrumMaster (CSM) Scrum Alliance (Certificat)
Date de la formation:
July 2021
Valide jusqu'à:
June 2026

Loisirs

  • Reading , pencil drawing, Art , gardening