Senior Brand Development Executive
Baqer Mohebi Enterprises
مجموع سنوات الخبرة :18 years, 5 أشهر
• Business development and Client servicing in the HORECA segment and handling premium brands like Kimberly Clark, Duni & PAL International.
• Experience in co-ordinating with Food & Beverage Managers, Housekeeping department, Stewarding department & purchasing department in Hotels and Owners, Restaurant Managers & Purchasing in Clubs, Lounges, Restaurants & catering companies.
• Preparing presentations, quotes and proposals for the clients.
• Experienced in price negotiation and closing deals.
• Planning and overseeing new marketing initiatives.
• Maintaining good relationships with every client.
• Having great customer service skills
• Training personnel and helping team members develop their skills.
• Attending conferences, meetings, and industry events.
• Working as a senior sales executive for the HORECA segment and providing clients with the proper food packaging solution for their needs.
• Experience in co-ordinating with the decision makers like F&B team, Head Chefs & Purchasing team and closing deals.
• Preparing presentations & quotes for the clients.
• Planning and overseeing new marketing initiatives.
• Maintaining good relationships with every client.
• Payment Collection from clients.
- Outdoor sales (Hotels & Restaurants)
- Collections of sales cash from customers.
- Building good relation with existing and new customers.
- Follow up with existing clients for any re-order requests
- Managing retail sales for shoes also
- Making a proper advertisement budget to promote a brand
- Managing the stores day to day needs.
- Petty cash management for the shop.
- Preparing monthly sales, expenses and stock reports and submitting to the management.
- Stock delivery to customers.
- Providing good customer service experience.
Out-calling existing and new customer's and providing them information & benefits on new products and generating sales.
Provided new hires with training in both product information and process updates.
Part of the change team, which worked on improving current processes with direct client interaction.
Managed customer complaints and cancellation queries and provided assistance to them and generating sales as well.
Also managed dealer and retailer inquiries on a account and helping them with system changes which were required.
Worked in Customer Services Department for a Semi Tech Process “Orange” one of the best Internet service providers in the U.K.
Managed customer issues regarding the internet service and was effective in troubleshooting and problem solving.
Made sure effective resolution is provided on the cal and also a follow up is kept in case of no resolution provided
Managed the day to day accounting and invoicing of the business.
Speaking to customer's and suppliers and setting up appointments with them.
Meeting Suppliers and customers and taking orders and providing information on new products available.
Up-selling other products to customers and suppliers.
Updating stock sheet at the end of the day after checking stocks in the warehouse.
Generating invoices on purchases and providing customers & suppliers with payment arrangement plans.