bindhu N.K., Marketing Executive

bindhu N.K.

Marketing Executive

GAACCS

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, English Literature
Expérience
13 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 9 Mois

Marketing Executive à GAACCS
  • Inde
  • juin 2012 à janvier 2014

GAACCS, CHENNAI JUNE 2012 to PRESENT
Marketing Executive
Responsible for entire marketing strategies for GAACCS corporate.
Managing the production of marketing materials, including leaflets, posters,
flyers, newsletters, e-newsletters.
Arranging for the effective distribution of marketing materials
Provide services to ensure business growth and revenue generation.
Provide content writing for GAACCS website and all back office follow ups.

Quality Analyst - Customer Support à Arvind Technologies
  • Inde - Chennai
  • octobre 2007 à mai 2012

Arvind Technologies, Chennai Oct 2007 to May 2012
Quality Analyst - Customer Support

Key Role in managing Quality Operations Involved in activities like Training and Team Building
Barging calls of nearly 30+ customer service executives and give them feedback.
Preparing MIS and submitting to the management.
Instrumental in managing the entire team comprising of 30 executives.
Co-ordinate with client and the management.

Senior Customer Support Executive à Standard Chartered Bank
  • Inde - Chennai
  • avril 2007 à juillet 2007

Standard Chartered Bank, Chennai Jul 2007 to Apr 2007
Senior Executive, customer relationship management
Instrumental in managing the entire operations of Personal loan (credit card holders) application process, loan approval and disbursement with Credit Managers of the Bank.

Editor à GNM InfoTech
  • Inde
  • janvier 2003 à décembre 2006

GNM InfoTech, Chennai 2003 to 2006

Editor
Quality check of transcribed files of nearly 10 executives

Editor à VOX & WAVES
  • Inde
  • décembre 1999 à janvier 2003

VOX & WAVES, Chennai Dec 1999 to 2003
Editor
Quality check of transcribed files of nearly 10 executives

Éducation

Master, English Literature
  • à Madras University
  • avril 1995

Madras University, Chennai June 1993 to April 1995 M.A. English Literature

Specialties & Skills

Mentoring
Literature
Customer Satisfaction
English
CHANGE MANAGEMENT
MARKETING
OPERATIONS
TEAM BUILDING
TIME MANAGEMENT
TRAINING
Quality Assurance
quality analyst

Langues

Malayala
Débutant
Anglais
Débutant
Tamil
Débutant

Formation et Diplômes

Six Sigma Green Belt (Certificat)
Date de la formation:
February 2011
Valide jusqu'à:
February 2015