bindhu N.K., Marketing Executive

bindhu N.K.

Marketing Executive

GAACCS

Location
United Arab Emirates - Dubai
Education
Master's degree, English Literature
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Marketing Executive at GAACCS
  • India
  • June 2012 to January 2014

GAACCS, CHENNAI JUNE 2012 to PRESENT
Marketing Executive
Responsible for entire marketing strategies for GAACCS corporate.
Managing the production of marketing materials, including leaflets, posters,
flyers, newsletters, e-newsletters.
Arranging for the effective distribution of marketing materials
Provide services to ensure business growth and revenue generation.
Provide content writing for GAACCS website and all back office follow ups.

Quality Analyst - Customer Support at Arvind Technologies
  • India - Chennai
  • October 2007 to May 2012

Arvind Technologies, Chennai Oct 2007 to May 2012
Quality Analyst - Customer Support

Key Role in managing Quality Operations Involved in activities like Training and Team Building
Barging calls of nearly 30+ customer service executives and give them feedback.
Preparing MIS and submitting to the management.
Instrumental in managing the entire team comprising of 30 executives.
Co-ordinate with client and the management.

Senior Customer Support Executive at Standard Chartered Bank
  • India - Chennai
  • April 2007 to July 2007

Standard Chartered Bank, Chennai Jul 2007 to Apr 2007
Senior Executive, customer relationship management
Instrumental in managing the entire operations of Personal loan (credit card holders) application process, loan approval and disbursement with Credit Managers of the Bank.

Editor at GNM InfoTech
  • India
  • January 2003 to December 2006

GNM InfoTech, Chennai 2003 to 2006

Editor
Quality check of transcribed files of nearly 10 executives

Editor at VOX & WAVES
  • India
  • December 1999 to January 2003

VOX & WAVES, Chennai Dec 1999 to 2003
Editor
Quality check of transcribed files of nearly 10 executives

Education

Master's degree, English Literature
  • at Madras University
  • April 1995

Madras University, Chennai June 1993 to April 1995 M.A. English Literature

Specialties & Skills

Mentoring
Literature
Customer Satisfaction
English
CHANGE MANAGEMENT
MARKETING
OPERATIONS
TEAM BUILDING
TIME MANAGEMENT
TRAINING
Quality Assurance
quality analyst

Languages

Malayalam
Beginner
English
Beginner
Tamil
Beginner

Training and Certifications

Six Sigma Green Belt (Certificate)
Date Attended:
February 2011
Valid Until:
February 2015