Bindu Adhikari, Admin & Relationship executive

Bindu Adhikari

Admin & Relationship executive

Iris health services

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, BA
الخبرات
7 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 5 أشهر

Admin & Relationship executive في Iris health services
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2017 إلى مايو 2019

• Building long-term relationships with key clients.
• Maintain advertisement campaigns and brand quality.
• Study and analyse competition to find new ways to retain customers and be ahead of competitors.
• Develop required spreadsheets that display Sales productivity in various Geographic regions broken down by
several demographic factors to plan the required client engagement activities.
• Develop the company’s brand marketing plan across different platforms to extend potential reach.
• Key point of contact for Service Netting Process in terms of complaints and escalations.
• Consistently improvising proactive sales-plans to generate revenue.
• Collaborate with internal teams (e.g. IT, Customer Service, Quality, Senior Management) to address customers’
needs and make sure we maintain brand standards.

PR and Relationship Manager في Faraz Manan Dubai
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2016 إلى مارس 2017

E-commerce
* Update product information and content on the website
* Create banners, image, promotions etc. for display on website ( using product like Photoshop)
* Liaise with e-commerce agency readings the day to day management of the website and social media
* Liaise with internal resources regarding the day to day management of the website
* Evaluate approaches & strategies to improve website sales conversion & customer engagement
Marketing
* Create brochures/ News Letter and sell sheets.
* Understand and develop sources of traffic (and the factors of influence) email, SEO, PPC, affiliates,
social media, catalogs etc.
* Liaise with agencies or in-house team to implement and support campaigns
* Product reports to analyse the performance of all online marketing campaign and promotions (via
reports, analytics, survey etc.)
* Work closely with the management and business units to determine event budget and manage
expenses to that budget.
* Promote products and services through public relations initiatives
* Research media coverage and industry trends

Marketing Coordinator في Rove Hotels
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2015 إلى أكتوبر 2016

Pre - Opening
Duties and Responsibilities:  Pre-opening of new life style brand Hotel “ROVE” was introduced by May 2016  Responsible for all marketing activities including launch event / advertisement / branding and PR  Responsible for maintaining budget and trade shows  Responsible of training and development for operation team ( FO / HK and F&B )  Maintain websites updates and social media  Managing photoshoots

Marketing Coordinator في Emaar Hospitality Group
  • الإمارات العربية المتحدة - دبي
  • مايو 2012 إلى مايو 2014

The Address Hotels + Resorts - Corporate Team The Address Downtown |The Address Dubai Mall | The Palace Downtown | The Address Dubai Marina | The Address Montgomerie Dubai | 15th May 2014 -Nov 2015

Duties and Responsibilities: E-commerce  Update product information and content on the website  Create banners, image, promotions etc. for display on website ( using product like Photoshop)  Liaise with e-commerce agency readings the day to day management of the website and social media  Liaise with internal resources regarding the day to day management of the website  Evaluate approaches & strategies to improve website sales conversion & customer engagement Marketing  Create brochures/ News Letter and sell sheets.  Understand and develop sources of traffic (and the factors of influence) email, SEO, PPC, affiliates, social media, catalogs etc.  Liaise with agencies or in-house team to implement and support campaigns  Product reports to analyse the performance of all online marketing campaign and promotions (via reports, analytics, survey etc.)  Work closely with the management and business units to determine event budget and manage expenses to that budget.  Promote products and services through public relations initiatives  Research media coverage and industry trends Graphic  Basic knowledge about adobe illustrator and Photoshop

Guest Service Associate في Taj Hotels Resorts and Palaces
  • الهند - مومباي
  • يوليو 2011 إلى مايو 2012

Handling guest queries
* Taking guest reservations
* Preparing training schedules
* Indenting restaurant store items
* Performed various other duties as assigned

Trainee في The Park Hotels - Apeejay Surrendra Group
  • الهند
  • يوليو 2009 إلى نوفمبر 2010

Handling guest queries
* Taking guest reservations
* Preparing training schedules
* Maintain inventories
* Performed various other duties as assigned

الخلفية التعليمية

بكالوريوس, BA
  • في CSMU Kanpur
  • مارس 2014

Specialties & Skills

Media Relations
Hospitality Management
Fashion Marketing
Food Marketing
Marketing
ADOBE PHOTOSHOP
ADVERTISING
ASSETS RECOVERY
BANNERS
BUDGETING
CATALOGS
CONTENT MANAGEMENT
MANAGEMENT
TRADE SHOWS

اللغات

الانجليزية
متمرّس
الهندية
اللغة الأم

الهوايات

  • Badminton , dance