ACCOUNT MANAGER AND OPERATION SUPERVISOR
Armada Delivery Solution
Total des années d'expérience :11 years, 1 Mois
• An Account Manager and Operations is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and maximizing revenue opportunities.
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• Build and nurture strong client relationships through regular communication and meetings.
• Understand client needs, goals, and challenges to provide tailored solutions and ensure client satisfaction.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to deliver high-quality products or services to clients.
• Develop and execute strategic account plans to achieve and exceed revenue targets.
• Monitor and analyze key performance metrics, such as client satisfaction scores and sales data, to identify areas for improvement.
• Act as the primary point of contact for client inquiries, issues, and escalations, ensuring timely resolution.
• Prepare and deliver compelling presentations and proposals to clients, showcasing the value of our products/services.
• Manage a portfolio of 100 client accounts, consistently meeting and exceeding client retention and revenue growth targets.
• Leadership and Sales Management
• Platform for Food and Beverage B2B
• Developing relationships with new and existing customers.
• Answering questions and responding to complaints from customers.
• Being part of the acquisition team and handling the acquisitions.
• Working with Environment Public Authority for Smoking license (F&B)
• Working as Sales and General Coordinator.
• Explaining to owners how they can do this license.
• Data Analysis
• taking measurements and visual drawings in AutoCAD.
• Follow up on companies and contractors.
• Following payment and bank accounts and statement settlements.
• Devising and implementing new sales strategies to increase profits and meet sales targets.
• Liaising with other members of a sales team and presenting revenue reports.
• Predicting and understanding the needs and preferences of a consumer market.
• Preparing sales report.
• Collecting and analyzing data to investigate more about clients.
CREATIVE WORKS
CURRENT
Photographer
Professional photographer and videographer. Professional user of Adobe Photoshop, Illustrator, InDesign, Premiere, and Afterefect.