Accountability Assistant
ACTED
Total years of experience :9 years, 1 Months
REACH initiative and CASH project Focal Point
1. Handling complaints, feedback and referrals.
2.Maintaining records of CRM information
3. Reporting to line manager and project manager on monthly basis.
4.Assist project and AME teams with other activities
Translation of different type of documents (legal, economics, scientific, media, UN and others).
Online Translation Services.
Homework and Foreign Language support to children enrolled in primary and intermediate grades.
1. Develop a code of conduct for the volunteers
2. Performance evaluation of the volunteers
3. Offer monthly training to volunteers
4. Supervise the work of volunteers
Daily Worker:
· Handling the accountability hotline documenting and responding to complaints, questions, sensitive reports, and requests for support as received from various stakeholders.
· Making referrals to relevant service providers through the service mapping and Activity info, following the standardized referral system;
· Identify, establish, and support referral mechanisms for services in areas of operation;
· Apply best practices to ensure Do No Harm when responding to hotline feedback.
Beirut Blast intervention: Answering calls and assessing people and assisting individuals with question after Beirut Blast.
This short-term project aim to prepare the students for the new academic year, focusing on Social and emotional learning, especially students with serious educational problems, like Syrian refugees
retention support teacher for students that are not able to access to school, and for students that are in levels lower than their colleagues, for example Syrian refugees students in Lebanese public schools
Teaching English as Foreign Language for grades 4, 5, and 6
DELF B2: French studies diploma level B2 DELF - DALF