Bittu Jha, Sales Management Support SOM Specialist

Bittu Jha

Sales Management Support SOM Specialist

IBM India Pvt. Ltd.

البلد
الهند
التعليم
بكالوريوس, Physics Hons
الخبرات
12 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 5 أشهر

Sales Management Support SOM Specialist في IBM India Pvt. Ltd.
  • الهند - دلهي
  • أشغل هذه الوظيفة منذ نوفمبر 2016

1. Assist IBM Sales Managers in all geographies who require non cadence support from SMS.
2. Directly contact assigned Sales Managers on a weekly basis to determine if additional support is
required. Determine if support is within SMS scope and proceed upon validation. If not in scope, determine where to direct sales manager for assistance.
3. Manage requests for sales managers via automated request tool. Assignments will be made by the SOM manager.
4. Identify new requirements for SMS standard reports and/or features based on discussions with
Sales Managers and SOM request tool content.

Business Analyst - Sales and marketing في RST Ventures, LLC
  • روسيا
  • يناير 2014 إلى أكتوبر 2016

1. Analyse customer and prospective customer requirements whether these come through direct meetings, adhoc communication or formal tenders
2. Providing pre-sales and after-sales support.
3. Supporting Sales team to increase the revenue.
4. Seek to understand the nature of the customer's business and how our Wands can help them make their business more efficient
5. Provide detailed market feedback to the product development team on what features the product needs to succeed in the market

CSR - FC Sales and Support في Agilent Technologies
  • الهند - دلهي
  • يناير 2012 إلى ديسمبر 2013

الخلفية التعليمية

بكالوريوس, Physics Hons
  • في Bhimrao Ambedkar University, Patna
  • ديسمبر 2007

Specialties & Skills

IT Sales
Business Analytics
Cloud Computing
Sales Pipeline Management
First Contact -Sales & Support, Inside sales, Customer Service, Business Analysis, Sales Operation

اللغات

الانجليزية
متمرّس
الهندية
متمرّس

التدريب و الشهادات

Lean Six Sigma, Green Belt (الشهادة)

الهوايات

  • Playing Chess and travelling