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Blessie Mae Estorque, Server

Blessie Mae Estorque

Server·Gastronomica Restaurant Group,

Kuwait

Bachelor's degree, Tourism Management

Work experience

Total years of experience: 2 years, 4 months

Server

January 2025 - Present

Gastronomica Restaurant Group,

Hawali, Kuwait

January 2025 - Present

Provide high-quality dining service in a premium restaurant environment. Accurately take food
and beverage orders while ensuring guest satisfaction. Deliver personalized service to enhance
dining experience.
Support hostess operations as Hostess Relieverwhen required.
Company industry:
Hospitality & Accomodation

Receptionist

April 2024 - August 2025

Solaire North VIP Di

Quezon City, Philippines

April 2024 - August 2025

+ Welcomed and assisted VIP guests with reservations and seating arrangements. Managed POS
transactions, billing, and settlement procedures. Recommended menu items and performed
effective upselling while maintaining excellent guest relations.
Company industry:
Hospitality & Accomodation

Receptionist

April 2024 - August 2025

Solaire North VIP Dining Restaurant

Quezon City, Philippines

April 2024 - August 2025

Welcomed and assisted VIP guests with reservations and seating arrangements. Managed POS
transactions, billing, and settlement procedures. Recommended menu items and performed
effective upselling while maintaining excellent guest relations.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist / Concierge Intern

February 2024 - March 2024

Solaire Resort North 5-Star Hotel

Quezon City, Philippines

February 2024 - March 2024

Assisted front desk and HR department operations. Supported guest inquiries and document
processing while providing professional administrative assistance.
Company industry:
Human Resources Outsourcing

Education

University of Caloocan City

December 2021

December 2021

Bachelor's degree, Tourism Management

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PERSONALIZED SERVICE
Intermediate
PERSONALIZED SERVICE
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
BILLING
Intermediate
BILLING
Intermediate
EDITING
Intermediate
EDITING
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate

Languages

English

Expert

Tagalog

Native Speaker

Training and Certifications

Certifications
NCII Passer–Travel & Tours Services
NCII Passer– Events Management Services
NCII Passer– Food & Beverage Services
Forbes 5-Star Service Training
Integrated Food Safety System Training
NCI Passer - Travel & Tours Services
NCI Passer - Events Management Services
NCI Passer - Food & Beverage Services
Forbes 5-Star Service Training
Integrated Food Safety System Training
NCI Passer - Travel & Tours Services
NCI Passer - Events Management Services
NCI Passer - Food & Beverage Services
Forbes 5-Star Service Training
Integrated Food Safety System Training

Hobbies and interests

Communicating and sharing new ideas and learning new things